Collections Manager

hace 2 meses


Xico, México Citi A tiempo completo
Job Summary:
We are seeking a highly skilled Collections Manager to lead our team in providing exceptional customer service while ensuring timely and effective collections.

About the Role:
As a Collections Manager, you will be responsible for managing a team of collections professionals, developing and implementing effective collection strategies, and providing coaching and guidance to team members. You will also be responsible for analyzing complex collection issues, identifying solutions, and implementing changes to improve collection results.

Key Responsibilities:
  • Manage a team of collections professionals, providing coaching, guidance, and feedback to ensure team members are meeting performance expectations.
  • Develop and implement effective collection strategies, including identifying and pursuing new business opportunities and developing and maintaining relationships with key stakeholders.
  • Analyze complex collection issues, identifying solutions and implementing changes to improve collection results.
  • Develop and maintain relationships with key stakeholders, including customers, vendors, and internal teams.
  • Monitor and analyze collection results, identifying trends and areas for improvement.


Requirements:
  • 5-8 years of experience in collections or a related field.
  • Proven track record of success in collections, including experience in team management and leadership.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders.
  • Strong analytical and problem-solving skills, with the ability to identify and implement solutions to complex collection issues.
  • Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.


What We Offer:
Citi is an equal opportunities employer committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about collections and customer service, we encourage you to apply for this exciting opportunity.

  • Xico, México Didi Global A tiempo completo

    Job Title: Senior Collections ManagerAt DiDi Global, we are seeking a highly experienced Senior Collections Manager to lead our in-house collection team. Reporting to the Head of the Operations Center, this role will be responsible for ensuring credit losses targets are met by overseeing the entire multi-channel collection process.Key Responsibilities:Ensure...


  • Xico, México Solvento A tiempo completo

    Job Summary:Solvento is seeking a seasoned Collections Operations Manager to lead its collections activities and develop effective strategies to minimize overdue accounts and bad debt.About the Role:The successful candidate will be responsible for overseeing all collections operations, analyzing performance metrics, and implementing comprehensive strategies...


  • Xico, México Concord Servicing A tiempo completo

    Job SummaryWe are seeking a seasoned Collections Leader to oversee and direct our CC teams in Mexico City, ensuring alignment with organizational policies and applicable laws.


  • Xico, México Ecovadis A tiempo completo

    Job SummaryWe are seeking an experienced Senior Billing and Collections Manager to lead our billing and collection operations in the Americas region. The ideal candidate will have a proven track record of managing high-performing teams, improving efficiency, and driving revenue growth.


  • Xico, México Hsbc A tiempo completo

    Company Overview">At Hsbc, we're committed to providing innovative solutions that empower our clients. Our Global Service Center is a hub for expertise and collaboration, where talented professionals come together to deliver exceptional results.">Salary: $65,000 - $85,000 per year">Job Description">We're seeking an experienced Data Collections Specialist to...


  • Xico, México Softwareone A tiempo completo

    **Company Overview:**SoftwareOne is a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation.We offer an environment of mutual respect where equal employment opportunities are available to all applicants and...


  • Xico, México Citi A tiempo completo

    Job Description:Citi seeks a highly skilled and experienced Senior Collection Manager to lead our collections team. This is a full-time position that requires strong negotiation skills, financial acumen, and ability to work with internal and external stakeholders.Responsibilities:Utilize advanced negotiation skills to resolve delinquency issues and provide...


  • Xico, México Epson America, Inc A tiempo completo

    **Job Overview**: At Epson America, Inc., we are seeking a highly skilled and experienced Senior Credit Portfolio Manager to join our team.**Estimated Salary**: $80,000 - $110,000 per year**About the Role**: As a Senior Credit Portfolio Manager, you will be responsible for managing a large portfolio of accounts, approving complex credit exposures, and...


  • Xico, México Galgo A tiempo completo

    Galgo, la plataforma pionera en la revolución del mercado automotriz latinoamericano, busca a un Collections Manager experimentado para fortalecer su equipo de alto rendimiento. Con más de 7 años de trayectoria y una red de clientes que confía en sus soluciones flexibles de pago, Galgo busca a un líder con visión estratégica para definir y implementar...

  • Credit Operations Manager

    hace 4 semanas


    Xico, México Grupago A tiempo completo

    Company OverviewGrupago is a pioneering fintech company dedicated to providing affordable credit and financial services to small business owners in Latin America, starting with Mexico. Our innovative approach combines community distribution, group collateral, and AI-driven underwriting to deliver robust financial solutions.Estimated Salary: $120,000 -...


  • Xico, México Ags Llc A tiempo completo

    Job OverviewThe Billing and Collections Specialist - Mexico role is a specialized position within the company, reporting directly to the Billing & Collection Manager. Key responsibilities include producing weekly, semi-monthly, and monthly account billings, as well as booking journal entries into the accounting system and performing monthly reconciliations...


  • Xico, México Hubtek Llc Mexico A tiempo completo

    **About Hubtek LLC Mexico**We are a company that believes in empowering young talent and supporting their growth on both personal and professional levels through learning experiences and development opportunities.We offer services to support companies through our expertise in Talent, Technology, and Training.Job Summary:We are seeking a highly skilled...


  • Xico, México Von Talent A tiempo completo

    Job SummaryVon Talent seeks an experienced Insurance Collection Manager to lead our team in collecting overdue payments for charge accounts, credit card accounts, or loans from customers of banks, loan companies, department stores, oil companies, or other credit-card-issuing companies.This is a challenging and rewarding role that requires strong analytical...


  • Xico, México Hsbc A tiempo completo

    At HSBC, we are seeking a skilled professional to fill the role of Senior Manager, Group Operations Analytics.The successful candidate will provide leadership and expertise to deliver Global Collections, Underwriting and Fraud Operations standards that build functional operational capabilities to drive business results.This role involves partnering with...


  • Xico, México Alcon A tiempo completo

    As the global leader in eye care, Alcon has a rich history of providing innovative products to customers and patients worldwide. With over 70 years of shaping the industry, we're proud of our legacy and committed to further advancing eye health globally.We're seeking a highly skilled Electronics Credit Manager to join our team in Mexico City.Key...


  • Xico, México Bayer A tiempo completo

    Key Responsibilities:">We are seeking a skilled Senior Business Development Manager to join our team at Bayer in Mexico City. As a key member of our Consumer Health division, you will play a critical role in driving business growth and developing innovative sales strategies.About the Role:">This is a full-time, permanent position that requires a high level...


  • Xico, México Albo A tiempo completo

    **About Albo**Albo is a leading fintech company that empowers individuals and small businesses with innovative financial solutions, striving to bring financial freedom to everyone.As a key member of our team, you will play a vital role in bridging the gap between product, engineering, customer success, growth, legal, sales, and collections. Your primary...

  • Product Manager

    hace 4 semanas


    Xico, México Klar Technologies Gmbh A tiempo completo

    About Klar Technologies Gmbh, a Mexican fintech startup on a mission to revolutionize financial services in Mexico. With over 2 million users served since its launch in 2019, Klar is an exciting place to be.Our People and ValuesWe own our successes & failures as a team - **Ownership**We do everything to the best of our ability & strive for excellence -...


  • Xico, México Crane Worldwide Logistics A tiempo completo

    Job SummaryWe are seeking an experienced Global Business Development Manager to lead and manage the implementation of new services for our assigned accounts. This role is responsible for tactical retention, strategic growth, and customer satisfaction.Key ResponsibilitiesTactical Retention: Lead and manage the implementation of new services in collaboration...


  • Xico, México Avi-Spl Mexico A tiempo completo

    **About Us**At Avi-Spl Mexico, we empower organizations to thrive by delivering innovative digital enablement solutions.We are the largest provider of collaboration technology solutions, including our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better.**What...