People Operations Manager
hace 3 semanas
We're revolutionizing the payments industry by enabling companies to accept multiple payment methods and optimize fraud prevention through a single integration.
Job SummaryWe're seeking a People Operations Lead to ensure a seamless employee experience across multiple regions. This role will be pivotal in shaping our employee lifecycle, from onboarding to offboarding, benefits, and administrative HR operations globally.
Key Responsibilities- Employee Lifecycle Management: Own and manage the end-to-end employee lifecycle, including recruitment administration, onboarding, career progression, offboarding, and everything in between.
- Onboarding & Offboarding: Implement and improve onboarding and offboarding processes for new hires and exiting employees, ensuring compliance with local laws in different regions.
- HR Compliance & Administrative Tasks: Ensure that employment contracts, tax documents, and compliance requirements are in line with the legal framework of each country (LATAM, Asia, EU, US).
- Benefits & PTO Administration: Manage benefits administration across all regions, ensuring employee enrollments, terminations, and changes are processed accurately and in a timely manner.
- HRIS Management & Reporting: Manage the HRIS and ensure all employee data is accurate, up to date, and correctly synced across systems.
- Employee Relations & Support: Act as the first point of contact for employee queries and resolve any issues related to HR policies, benefits, or administrative concerns across regions.
- Process Optimization: Continuously identify opportunities to improve people operations processes, tools, and systems to create a more efficient and scalable HR function.
- 5+ years of experience in People Operations, HR Generalist, or a related field, with proven experience in managing HR processes across multiple countries (LATAM, Asia, EU, US preferred).
- In-depth knowledge of HR compliance and legal requirements across different regions.
- Experience with HRIS platforms, employee benefits management, and payroll systems.
- Strong organizational skills and attention to detail, especially when managing HR processes across multiple regions and time zones.
- Excellent communication and interpersonal skills, with the ability to work collaboratively with employees at all levels.
- Fluency in English is required; additional languages such as Portuguese is a plus.
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