Service Operations Manager
hace 6 horas
Schneider Electric is a global leader in the energy management and automation industry. We are seeking a highly skilled Service Operations Manager to join our team.
Job Summary:The Service Operations Manager will be responsible for supervising and developing field services activities for an area. This includes empowering and developing the field services team, managing customer satisfaction, and solving complex problems using Agile Methodology, 8D's, and Root Cause Analysis.
Key Responsibilities:- Supervise and develop field services activities for an area.
- Empower and develop field services team.
- Manage customer satisfaction.
- Solve complex problems using Agile Methodology, 8D's, and Root Cause Analysis.
- Technical Knowledge in Power Products, Power Systems, Low and Medium Voltage Devices.
- Minimum 2 years managing work teams.
- Strong Leadership skills.
- Strong Technical knowledge & skills.
- Electrical, mechanical or mechatronic engineer is a plus.
- Handling of digital tools.
- Customer interaction and complex problem management is a plus.
- English Advanced.
- Full-time position.
Schneider Electric offers a robust benefits package to support our employees, including flexible work arrangements, paid family leave, a culture of wellness, and more. We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We create an inclusive culture where all forms of diversity are seen as a real value for the company.
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