Strategic Program Manager

hace 7 horas

Veracruz, Veracruz-Llave, México Anthology A tiempo completo
The Opportunity

At Anthology, we empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth. Our mission is to deliver education and technology solutions that make a difference.

We're committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. We believe that by working together, we can achieve great things.

The Role

We're seeking a highly skilled Program Manager to provide strategic and executive-level program and project management leadership for our enterprise accounts. This is a critical role that requires leading complex projects that involve working across both client(s) and our organizations, in both functional and technical capacities.

The successful candidate will employ highly developed relationship management, conflict resolution, and problem-solving skills to build rapport across levels of the organization, developing a deep understanding of client needs and acting strategically to build the partnership and recommend approaches and solutions to achieve client goals.

Key Responsibilities
  • Lead cross-functional teams in the delivery of projects using agile methods with a high level of complexity, directly affecting our strategy to meet technology and business requirements on time and within budget.
  • Work closely with sponsors, stakeholders, users, technical team leads, technical and non-technical resources, and project management to execute core project management functions end-to-end on strategic projects that range in scope and budget involving high levels of risk and complexity.
  • Act as an initial point of client escalation for the project for issues requiring additional attention.
  • Serve in an advisory and consultative role to teams and stakeholders on all project activities.
  • Influence and execute project management methodologies and standards, ensuring they are followed by all project team members.
  • Possess advanced level skills in leading executive level steering committees, producing, and delivering communications to the executive level and experience assessing projects, summarizing results, and producing management reports.
  • Actively seek and identify opportunities for new business with existing clients and communicate them to the appropriate sales teams.
  • Motivate and lead project teams, instilling a mindset of collaboration and continuous process improvement.
  • Advocate for and coach clients in appropriate Change Management activities to support the project, program, and team success.
Requirements
  • PMP Certification.
  • 5-8 or more years of professional services program manager experience.
  • 2 or more years of enterprise level project management experience.
  • Strong organizational skills.
  • Proficient in MS Office products including Word, Excel, Outlook, and Visio.
  • Advanced skills in successfully managing complex enterprise level projects to completion within a defined scope, schedule, and budget.
  • Proficient with project management methodologies and processes including Schedule Management, Issue Management, Risk Management, Decision Management, Scope Management, Project Budget Management, Communications Management, Project Change Management.
  • Demonstrated ability to manage complex enterprise level multiple projects simultaneously.
  • Demonstrated ability to lead and motivate a team to meet goals and objectives.
  • Demonstrated ability to lead client project meetings.
  • Highly developed written and oral communication skills to communicate effectively with all levels within the post-secondary higher education administrative structure.
  • Highly developed client-facing skills, including proven listening skills and the ability to network with client staff.
  • Ability to establish strong relationships within the organization to achieve results.
  • Ability to learn new technologies quickly to explain Anthology products and services to clients and to assist with simple implementation tasks as necessary.
  • Fluency in written and spoken English at CEF B2 level or above.
Preferred Qualifications
  • Master's degree in business, computer science, project management.
  • Knowledge of Higher Education, Student Information Systems, CRM Systems.
  • Proficient in Microsoft SharePoint.
  • Experience with Microsoft Project Operations and Project for the Web.

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

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