Technology Operations Manager

hace 1 semana

Xico, México Marriott International, Inc A tiempo completo
Job Summary

This is a remote position and it can be hired in other CALA country or US

Candidate Profile

We are seeking a highly organized and results-oriented Technology Operations Manager to lead technology projects and enable business growth in the CALA region. The ideal candidate will have a strong background in technology operations, leadership, and project management, with a proven track record of delivering results under difficult conditions.

Key Responsibilities
  • Act as the project lead and represent the CALA Regional IT team during onsite implementation for assigning opening projects, new builds, and conversions.
  • Gain and maintain alignment across all relevant stakeholders throughout the duration of the project to ensure success.
  • Manage all pre-work activities in preparation for on-site and/or remote implementation/training, including scheduling, vendor management coordination, pre-work requirements, and communications.
  • Communicate requirements and delegate authority and responsibility to property systems managers and vendors to ensure that project tasks and deliverables are successfully completed on time and in accordance with all relevant Marriott standards and requirements.
  • Continuously evaluate, document, and communicate updates to keep all relevant stakeholders informed of project status and ensure projects are adhering to budgets and deadlines.
  • Proactively identify, resolve, and escalate risks and system performance issues as appropriate to ensure on-time and on-budget execution of deliverables with minimal or no disruption to guest services and revenue generation.
  • Conduct cost-benefit analyses and identify cost-saving and revenue-producing opportunities through the efficient use of technology in collaboration with vendors and Marriott HQ partners to strategize optimal solutions and support hotel leadership decision making for the project.
Requirements
  • Bachelor's degree or equivalent combination of education and work experience.
  • 4+ years' relevant work experience in technology operations.
  • 4+ years' experience demonstrating leadership in information systems and enabling technologies.
  • 3+ years' experience in or knowledge of hotel technology operation experience, including knowledge of standard operating procedures.
  • 3+ years' experience working with property-based systems, technical knowledge of PCs, Servers, and Network Infrastructure.
  • 3+ experience in configuring Microsoft Servers using the Microsoft Deployment Toolkit (MDT) and setting up virtualization infrastructure such as VMWare platform with limited supervision.
  • 2+ years' experience working with international properties.
  • 2+ years' experience in Global Property Network Standards (GPNS) and Guest Room Entertainment (GRE) Standards.
  • Ability to develop and foster business relationships with diverse groups from the community, stakeholders, and other entities (client, vendor, peers, cross-functional partners).
  • Highly organized and able to handle multiple priorities.
  • Comfortable with complexity, ambiguity, and change.
  • Results-oriented; delivers results under difficult conditions and demonstrates balanced judgment under pressure.
  • Proficiency in written and oral communication skills in Spanish & English language required.
  • Ability to travel up to 30%-50% throughout the CALA region, which will vary considerably in duration and timing, as dictated by the needs of our customers.
  • Occasional worldwide travel outside of CALA region to support projects in other regions on an as-needed basis.
  • Comfortable working in multiple settings, including home office, on property, and while traveling.
Preferred Qualifications
  • 2+ years of experience leading technology projects.
  • Proficient and familiar with the Marriott CALA Technology landscape.
  • Prior experience in configuring server infrastructure according to MI standards, including VMware and Microsoft platforms.
  • Proficiency in verbal and written communications in Portuguese is a plus.
  • Technical certifications desired, such as Network+, Cisco, PMP, ITIL, Microsoft Certified Professional.
  • Previous experience in managing third-party providers, such as LSPs, and PBX vendors among others.

  • Monitoring Operations Manager

    hace 1 día

    Xico, México Xiaomi Technology A tiempo completo

    Job SummaryXiaomi Technology is seeking a highly skilled Monitoring Operations Manager to join our team. As a key member of our organization, you will be responsible for conducting thorough investigations, collecting evidence, and providing expert opinions to support business decisions.Key Responsibilities:Conduct preliminary assessments and investigations...

  • Technology Operations Manager

    hace 1 semana

    Xico, México Jato A tiempo completo

    About JATO DynamicsJATO Dynamics is a leading provider of automotive market intelligence, delivering comprehensive and accurate data and insights to customers worldwide.Job SummaryWe are seeking a dynamic Technology Manager to lead and manage our growing technology operations in Mexico City. As a key member of our team, you will be responsible for building...

  • Technology Operations Manager

    hace 1 semana

    Xico, México Jato A tiempo completo

    About JATO DynamicsJATO Dynamics is a leading provider of automotive market intelligence, delivering comprehensive, accurate, and up-to-date data and insights to customers worldwide.Job SummaryWe are seeking a dynamic Technology Manager to lead and manage our growing technology operations in Mexico City. As a key member of our team, you will be responsible...

  • Senior Operations Manager

    hace 7 días

    Xico, México Yanfeng International Automotive Technology Co. Ltd. A tiempo completo

    Job DescriptionJob Title: Senior Operations ManagerCompany: Yanfeng International Automotive Technology Co. Ltd.Location: MexicoJob Type: Full-timeJob Category: Operations, FinanceAbout Us:Yanfeng International Automotive Technology Co. Ltd. is a leading global automotive supplier, focusing on interior, exterior, seating, cockpit electronics, and passive...

  • Strategic Operations Manager, Technology Partnerships

    hace 1 semana

    Xico, México Zendesk, S. De R.L. De Cv (Mexico) A tiempo completo

    Job SummaryZendesk, S. De R.L. De Cv (Mexico) is seeking a highly skilled Strategic Operations Manager, Technology Partnerships to join our team. As a key member of our Technology Alliances Strategy & Operations team, you will play a critical role in driving strategic initiatives, sourcing and managing data, and tracking performance across our technology...

  • Strategic Operations Manager, Technology Partnerships

    hace 1 día

    Xico, México Zendesk, Inc. A tiempo completo

    **Job Description****About the Role**We're seeking a highly skilled Technology Alliances Strategy & Operations Manager to join our team at Zendesk, Inc. This is a unique opportunity to drive strategic initiatives, source and manage data, and track performance across our Product, Sales, Customer Advocacy, and Finance teams.**Key Responsibilities**Support all...

  • Marketing Operations Manager

    hace 2 días

    Xico, México Tigerconnect A tiempo completo

    Marketing Operations ManagerTigerConnect is revolutionizing healthcare with its cutting-edge clinical collaboration platform. We're seeking a detail-oriented and strategic-minded Marketing Operations Manager to join our team.Key Responsibilities:Optimize marketing technology, including Marketo, 6Sense, Drift, Outreach, and Full Circle.Collaborate with...

  • Technology Alliances Strategy

    hace 12 horas

    Xico, México Zendesk, Inc. A tiempo completo

    {"title": "Job Description", "content": "At Zendesk, Inc., we're seeking a highly skilled Technology Alliances Strategy & Operations Manager to join our team. As a key member of our Technology Alliances leadership team, you will play a critical role in supporting all planning, reporting, and operational management activities.Responsibilities:Own the...

  • Operations Manager

    hace 2 días

    Xico, México Wallenius Wilhelmsen A tiempo completo

    Job Title: Operations SuperintendentOverview:We are seeking a highly skilled Operations Superintendent to join our team at Wallenius Wilhelmsen. This role will be responsible for coordinating all operations supervisors onsite, creating strategies to meet customer needs, and working closely with the Operations Manager to achieve safety, quality, and...

  • Security Operations Manager

    hace 1 semana

    Xico, México Ingram Micro A tiempo completo

    **About Ingram Micro**Ingram Micro is a leading technology distributor that touches 80% of the technology you use every day. With $50 billion in revenue, we have become the world's largest technology distributor with operations in 64 countries and more than 35,000 associates.**Job Summary**We are seeking a highly experienced Security Operations Manager to...

  • Product Operations Manager

    hace 2 días

    Xico, México Edenred Italia S.R.L. A tiempo completo

    {"title": "Product Operations Manager", "content": "Product Operations ManagerAt Edenred Italia S.R.L., we're looking for a skilled Product Operations Manager to join our team. As a Product Operations Manager, you will be responsible for documenting business processes and rules, user journeys, and client customization. You will also identify gaps between...

  • Operations Manager

    hace 1 semana

    Xico, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Operations Manager to join our team at Marriott International, Inc. As an Operations Manager, you will be responsible for assisting in the successful execution of all hotel operations, managing staff, and ensuring that standards and procedures are being followed.Key ResponsibilitiesLead and manage a...

  • Operations Manager

    hace 2 días

    Xico, México Job Fit A tiempo completo

    {"title": "Operations Manager", "subtitle": "Lead Daily Operations and Ensure Guest Satisfaction", "content": "Lumina Stays is seeking an experienced and motivated Operations Manager to oversee daily operations and ensure all tasks run smoothly and efficiently. This is a full-time position, reporting directly to the Operations Director.**Key...

  • Operations Manager

    hace 1 semana

    Xico, México Citi A tiempo completo

    The Credit Initiation Group Manager is a senior management level position responsible for overseeing the management of a team or department in an effort to assess the ability of individuals, companies, and institutions to meet the demands of loans, agreements, and extended obligations in coordination with the Operations - Services team.**Key...

  • Project Manager, Operations Specialist

    hace 1 semana

    Xico, México Infor A tiempo completo

    About the RoleWe are seeking a highly skilled Project Manager, Operations Specialist to lead and manage data-driven projects within our Customer Success operations team. The successful candidate will be responsible for ensuring projects meet business objectives and deadlines.Key ResponsibilitiesCollaborate with business leaders and stakeholders to define...

  • Payroll Operations Manager

    hace 7 días

    Xico, México Fresenius Medical Care A tiempo completo

    **Job Summary:**The Payroll Operations Manager at Fresenius Medical Care is responsible for overseeing the daily operations of the payroll function, ensuring compliance with company policies, wage & hour laws, and other applicable requirements.**Key Responsibilities:**Supervise the daily operations of the payroll team, including establishing mutual goals,...

  • Talent Acquisition Operations Manager

    hace 1 semana

    Xico, México Citi A tiempo completo

    Talent Acquisition Operations Manager Job DescriptionCiti is seeking a highly skilled Talent Acquisition Operations Manager to join our team. As a key member of our Operations Support department, you will be responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with...

  • IT Operations Manager

    hace 7 días

    Xico, México Gravity It Resources A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Senior Manager of IT Operations to lead our IT operations team at Gravity IT Resources.The ideal candidate will ensure that our IT infrastructure is reliable, secure, efficient, and aligned with our business objectives.Key ResponsibilitiesLead and manage the IT operations team across a diverse...

  • Operations Support Manager

    hace 1 día

    Xico, México Citi A tiempo completo

    The Operations Support Manager is a key leadership role responsible for overseeing the delivery of operations support services in alignment with Citi's operations support infrastructure and processes.**Key Responsibilities:**• Lead and mentor a team of operations support professionals through delegating daily tasks and responsibilities, as well as...

  • Equities Technology Group Manager

    hace 7 días

    Xico, México Citi A tiempo completo

    Job SummaryCiti is seeking a highly experienced Technology Manager to lead our Equities Technology team. As a key member of our Technology organization, you will be responsible for managing a team of professionals to deliver strategic technology solutions that drive business growth and innovation.Key ResponsibilitiesManage multiple teams of professionals to...