Sales Operations Strategist
hace 21 horas
Zendesk is seeking a highly motivated Sales Operations Specialist to join our high-performing Go-to-Market (GTM) team. As a key member of the GTM Operations team, you will have a major impact on the growth and direction of the North America Enterprise, Mid-Market, and Commercial business.
Your mission will be to work with Sales Operations leadership and internal teams to document and refine processes and programs for our successful and fast-growing sales team. You must have a growth mindset, love to collaborate with high-caliber teammates, and be passionate about driving positive change.
Responsibilities:
- Leverage project management, communication, and interpersonal skills to ensure the continued operational success of the North America Sales team.
- Monitor completion of cross-functional projects in a timely and efficient manner, flagging risks and resource requirements as needed.
- Partner with the Global Sales Operations and Enablement to build and implement regionally sound processes and programs.
- Support change management efforts by contributing to sales planning/enablement documentation and communication build outs.
- Assist Sales Operations leadership in annual GTM planning (territory carve, quota setting) by taking on administrative tasks, identifying ways to save time, and streamlining existing processes.
Requirements:
- Bachelor's Degree in Business, Operations Management, Communications, or Social Studies (Psychology, Political Science, History, etc) or equivalent working experience.
- 2+ years of strategy & operations experience in Operations, Finance, Sales, Marketing, or Analytics functions.
- 2+ years using technical business tools: Excel/Gsheets (basic functions such as vlookup, pivot tables, conditional formatting), project management tools/concepts (Asana, Jira, RACI, etc)
- Organizational master with excellent time management and prioritization skills.
- Passion for crafting end-to-end project plans and improving existing programs.
- Effective, clear, and concise verbal and written communication skills.
- A penchant for customer service, patience, and resourcefulness.
- Prioritizes self-improvement and professional development.
Estimated Salary: $80,000 - $110,000 per year, depending on location and experience.
Benefits:
- We offer competitive salaries and benefits packages.
- Opportunities for career growth and professional development.
- A dynamic and inclusive work environment.
- Recognition and rewards for outstanding performance.
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