Customer Experience Coordinator

hace 1 mes


Pto Vallarta, Jalisco, México nexustours A tiempo completo
About the Role

Nexustours, a leading Destination Management Company, is seeking a skilled Guest Experience Specialist to join our team.

The ideal candidate will have at least 1-2 years of experience in the tourism or hospitality industry, with a strong background in customer service. They will be responsible for preparing quotes for clients, maintaining communication with suppliers, and assisting with administrative tasks.

Key Responsibilities
  • Assist travel agents and direct clients in meeting their expectations
  • Prepare quotes and maintain communication with suppliers
  • Perform administrative tasks as needed
Requirements
  • At least 1-2 years of experience in the tourism or hospitality industry
  • Excellent English communication skills (verbal and written)
  • Desirable French communication skills (verbal)
  • Well-organized and detail-oriented
  • Experience with MS Office (Word, Excel)
What We Offer
  • Competitive salary
  • Benefits above legal requirements, including medical expense insurance and discounts with the brand and partners
  • Continuous training and development programs
  • A people-oriented culture where you can grow professionally


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