Customer Experience Liaison
hace 7 días
NexusTours is a leading Destination Management Company in the Caribbean, Central America, and North America. With offices in 11 countries and 32 destinations, we provide unparalleled service to our clients.
Key Responsibilities:
- Interact with travel agents and direct clients to ensure their expectations are met and exceeded.
- Prepare quotes for clients and maintain constant communication with suppliers.
- Assist with administrative tasks as needed.
Requirements:
- At least 1-2 years of experience in the tourism or hospitality industry.
- Excellent customer service skills.
- Well-organized and detail-oriented.
- Proficient in MS Office (Word, Excel).
- Excellent English communication skills (verbal and written).
- Desirable French communication skills (verbal).
What We Offer:
- Competitive salary.
- Benefits above legal requirements, including medical expense insurance, Epic Days, and discounts with the brand and partners.
- Ongoing training and development programs.
- A people-oriented culture where you can be yourself and grow professionally.
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