Customer Experience Liaison

hace 7 días


Pto Vallarta, Jalisco, México NexusTours A tiempo completo

NexusTours is a leading Destination Management Company in the Caribbean, Central America, and North America. With offices in 11 countries and 32 destinations, we provide unparalleled service to our clients.

Key Responsibilities:

  • Interact with travel agents and direct clients to ensure their expectations are met and exceeded.
  • Prepare quotes for clients and maintain constant communication with suppliers.
  • Assist with administrative tasks as needed.

Requirements:

  • At least 1-2 years of experience in the tourism or hospitality industry.
  • Excellent customer service skills.
  • Well-organized and detail-oriented.
  • Proficient in MS Office (Word, Excel).
  • Excellent English communication skills (verbal and written).
  • Desirable French communication skills (verbal).

What We Offer:

  • Competitive salary.
  • Benefits above legal requirements, including medical expense insurance, Epic Days, and discounts with the brand and partners.
  • Ongoing training and development programs.
  • A people-oriented culture where you can be yourself and grow professionally.


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