Technical Product Manager

hace 3 días


Tamaulipas, México Royal Caribbean Group A tiempo completo
Job Summary

The Royal Caribbean Group is seeking a highly skilled Technical Product Manager to oversee the Marine product suite and ensure it meets the needs and preferences of internal stakeholders.

Key Responsibilities
  • Determine the product's overall vision and identify business requirements for all stakeholders.
  • Work closely with internal teams, including developers, engineers, architects, quality assurance, and operations to ensure requirements are fully understood and implementation plans match expectations.
  • Uncover and prioritize new customer needs and translate them into requirements for a product roadmap.
  • Evaluate and collaborate on the offerings of each vendor's Maintenance Planning product and its capabilities.
  • Develop and execute architecture diagrams for a cloud-only or hybrid solution, considering shipboard infrastructure and onboard business end-user needs.
  • Assess and address technical risks with the RCG Risk Assessment & Cyber Security teams.
  • Understand and analyze data pipeline integrations with financial and vendor management systems.
  • Coordinate beta tests, conduct a final review, and submit approval before releasing the product to clients.
  • Define success criteria for testing and product acceptance.
  • Facilitate the creation and maintenance of proper product documentation.
Requirements
  • Analyzing wants, needs, and expectations of the business.
  • Analyzing the front-end experience that the product will fulfill for our customers.
  • Working with vendors' dev engineers in designing, testing, and developing/upgrading vendor software to meet those needs.
  • Working with the architects to design product integration and deployment on ships and shore.
  • Working with the security and compliance team to ensure the product design and deployment meet RCG-approved compliance standards.
  • Working with various Product Managers, Product engineers, and supply chain in defining the sustainability and application compatibility with obsolete hardware changes and OS upgrades for all current and new products as part of the roadmap.
  • Recommending upgrades for existing systems and programs and the Senior engineers to the vendor.
  • Ensuring continued functionality of a program during maintenance and testing of software.
  • Documenting each aspect of a system or application as a reference for future upgrades and maintenance.

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