Customer Sales Representative
hace 6 días
**Job Summary**:
Arrow Electronics, Inc. is seeking a highly skilled Customer Sales Specialist to join our team. As a key member of our sales team, you will be responsible for establishing and maintaining strong relationships with our customers, suppliers, and internal stakeholders.
**Key Responsibilities**:
• Manage the overall account relationship and day-to-day sales activities by providing exceptional service and support to assigned customer base
• Collaborate with internal and external resources to facilitate work, quoting, fulfilling demand, and troubleshooting customer requirements
• Own the Quote to Order Process and order preparation for specified customers, coordinating resources and processing of quotations, and working with management to set pricing
• Work with supplier contacts and internal departments to solve pre-sales and post-sales problems, providing proactive notification to customers of changes to delivery status
• Liaise between sales teams to ensure seamless communication and collaboration
• Resolve returns, invoicing, credit, shipping issues, and other customer concerns in a timely manner
• Provide ongoing sales support for the Order to Invoice process, owning and maintaining Perfect Order Index (POI) and Inventory integrity to minimize write-offs and bill-backs
**Requirements**:
• Typically requires a 4-year degree and 2-4 years of experience in customer service, sales, buying, planning, or procurement
• 1-3 years of customer service and/or sales experience
• Intermediate knowledge of Microsoft Excel
• Excellent verbal and written communication skills; must be fluent in English
**What We Offer**:
• Competitive financial compensation, including various compensation plans
• Solid benefits package, including 30 days of Christmas bonus, 40% vacation premium, 12 vacation days plus 2 floating days, vision and dental assistance, life insurance, healthcare insurance, 10% food/pantry vouchers, restaurant vouchers, 13% savings fund, and growth opportunities
**Location**:
MX-JAL-Tlaquepaque, Mexico (HPE Guad office)
**Time Type**:
Full time
**Job Category**:
Business Support
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