Desktop Support Specialist
hace 3 semanas
Job Summary
Ntt Data, Inc. is seeking a skilled Desktop Support Technician to join our team in Mexico City and Surroundings. This position will be responsible for the on-site integration of company and multi-vendor systems solutions, including hardware, software, and networking products as well as operating systems.
Key Responsibilities
- On-site and/or remote installation, implementation, configuration, maintenance, troubleshooting, and/or repair of desktops, notebooks, printers, and associated peripherals.
- Serve as company liaison with clients on administrative and technical matters.
- Interpret clients' needs and clarify if the responsibility for problem resolution falls to sales personnel, client support representatives, or engineers.
- Perform basic configuration of desktop/notebook/printers.
- Responsible for simple parts replacement and repair on desktops/notebooks/printers.
- Basic knowledge of Windows operating system environment.
- Basic client service skills.
- Basic Asset Management and Asset Tracking skills.
- Ability to physically perform general office requirements.
- Significant travel including overnight domestic or international trips may be required.
About Ntt Data, Inc.
Ntt Data, Inc. is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are one of the leading providers of digital and AI infrastructure in the world.
EEO Statement
Ntt Data, Inc. is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees.
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