Technical Product Specialist

hace 1 día


Ciudad de México, Ciudad de México DEUNA A tiempo completo
About DEUNA

DEUNA is a rapidly growing SaaS startup revolutionizing the e-commerce landscape in LATAM by solving customer conversion, payment acceptance, and fraud prevention challenges with a single integration.

Salary

The estimated salary for this role is $80,000 - $110,000 per year, based on industry standards and location.

Job Description

We're seeking an experienced Technical Product Associate to join our team. In this role, you will:

  • Deeply engage with clients and stakeholders to identify requirements and define product features in a fine-grained and technical approach.
  • Translate product strategy into detailed requirements for prototype construction and final product development.
  • Provide excellent client support, manage expectations, and maintain strong relationships with clients.
  • Support engineering teams to solve deep technical problems, build innovative solutions, and ensure customer satisfaction goals are met on time.
Required Skills and Qualifications

To succeed in this role, you should have:

  • Technical understanding of payment behaviors such as AUTH, SALE, CAPTURE, VOID, REFUND, REVERSAL, 3DS, MCI, MSI.
  • Detailed understanding of how different sorts of payments work across LatAm, including credits cards, bank-based payments, and Pix.
  • Capability to read and understand API payment connectivity specifications and translate them into requirements for the engineering team.
  • Technical expertise in JSON, Webhooks, and Scrum methodologies.
  • Familiarity with tools like Google Sheets and JIRA.
  • +3 years of experience working on integrating payments.
Benefits

We offer a dynamic work environment, opportunities for growth and development, and a range of benefits, including:

  • Hybrid modality
  • Vacations and personal days
  • Economic support for internet and cell phone line
  • Stock options
  • A multidisciplinary, diverse, and dynamic team
Join DEUNA

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