Technical Product Specialist
hace 1 día
DEUNA is a rapidly growing SaaS startup revolutionizing the e-commerce landscape in LATAM by solving customer conversion, payment acceptance, and fraud prevention challenges with a single integration.
SalaryThe estimated salary for this role is $80,000 - $110,000 per year, based on industry standards and location.
Job DescriptionWe're seeking an experienced Technical Product Associate to join our team. In this role, you will:
- Deeply engage with clients and stakeholders to identify requirements and define product features in a fine-grained and technical approach.
- Translate product strategy into detailed requirements for prototype construction and final product development.
- Provide excellent client support, manage expectations, and maintain strong relationships with clients.
- Support engineering teams to solve deep technical problems, build innovative solutions, and ensure customer satisfaction goals are met on time.
To succeed in this role, you should have:
- Technical understanding of payment behaviors such as AUTH, SALE, CAPTURE, VOID, REFUND, REVERSAL, 3DS, MCI, MSI.
- Detailed understanding of how different sorts of payments work across LatAm, including credits cards, bank-based payments, and Pix.
- Capability to read and understand API payment connectivity specifications and translate them into requirements for the engineering team.
- Technical expertise in JSON, Webhooks, and Scrum methodologies.
- Familiarity with tools like Google Sheets and JIRA.
- +3 years of experience working on integrating payments.
We offer a dynamic work environment, opportunities for growth and development, and a range of benefits, including:
- Hybrid modality
- Vacations and personal days
- Economic support for internet and cell phone line
- Stock options
- A multidisciplinary, diverse, and dynamic team
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