Technical Support Specialist

hace 1 mes


Guadalajara, Jalisco, México Wipro Limited A tiempo completo

Wipro Limited is a global information technology, consulting and business process services company.

We are currently seeking a Technical Support Specialist to join our team in Guadalajara, Mexico.

The estimated salary for this position is $60,000 - $80,000 per annum, depending on experience.

Job Description

This role will provide first-level support for Factory.CM, performing debugging tasks based on CM's results and generating daily reports. The candidate will also be responsible for uploading video clips and setting up remote platforms for FA assistance.

The selected candidate will work closely with the Customer team in the USA, providing feedback on automation equipment, software, and workflow.

Key Responsibilities:
  • First level of urgent First Article support with Factory.CM
  • Perform 2nd level debugging based on CM's 1st level FA result
  • File bugs and generate daily reports
  • Upload video clips and set up remote platforms for FA assistance

In addition to these responsibilities, the candidate will also provide inputs for issue prevention and process improvement as part of key learning.

The ideal candidate will have strong communication skills and the ability to work effectively in a team environment.

If you are a motivated and detail-oriented individual who enjoys working in a dynamic environment, we encourage you to apply for this exciting opportunity.



  • Guadalajara, Jalisco, México Helpware A tiempo completo

    At Helpware, we are seeking an experienced Technical Support Specialist to join our team. The ideal candidate will have a strong background in technical support and experience working with complex systems.As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers. This includes responding to customer...


  • Guadalajara, Jalisco, México Wipro Limited A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Wipro Limited. This role will be responsible for providing exceptional customer service and technical support to our clients.


  • Guadalajara, Jalisco, México Hemmersbach Gmbh & Co. Kg A tiempo completo

    **Technical Support Specialist**We are looking for a skilled Technical Support Specialist to join our team at Hemmersbach GmbH & Co. KG. As a Technical Support Specialist, you will provide technical assistance to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT...


  • Guadalajara, Jalisco, México Epam Systems A tiempo completo

    Overview: We are seeking an experienced Technical Support Specialist to join our team at Epam Systems. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.


  • Guadalajara, Jalisco, México Wipro A tiempo completo

    Job DescriptionThe Technical Support Specialist will play a crucial role in delivering exceptional customer service and resolving client issues efficiently. This individual will be responsible for providing technical support, managing transactions, and documenting all pertinent end-user information.


  • Guadalajara, Jalisco, México Ntt Data Services A tiempo completo

    OverviewNtt Data Services is a leading IT services company, providing innovative solutions to clients across the globe. As a Technical Support Specialist, you will be part of our dynamic team, working closely with customers to resolve technical issues and provide exceptional support.


  • Guadalajara, Jalisco, México Wipro Technologies A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Wipro Technologies. In this role, you will play a critical part in providing exceptional technical support to clients, ensuring their issues are resolved efficiently and effectively.


  • Guadalajara, Jalisco, México Cognizant A tiempo completo

    We are seeking a skilled **Technical Support Specialist** to join our team at Cognizant, one of the largest and fastest growing IT services providers worldwide.The ideal candidate will have a strong background in service request handling, IT incident categorization, initial triage, escalation, and resolution, as well as experience with access request...


  • Guadalajara, Jalisco, México Wipro Limited A tiempo completo

    Job OverviewWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Wipro Limited.


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    About the RoleWe're seeking an experienced Technical Support Representative to join our Helpware team. As a Technical Support Specialist, you'll play a crucial role in ensuring our clients receive exceptional support across multiple products.


  • Guadalajara, Jalisco, México Ntt Data A tiempo completo

    OverviewWe are currently seeking a highly motivated and customer-focused Technical Support Specialist to join our team in Mexico.Ntt Data, a leading IT services provider, is looking for an individual with excellent communication skills and a passion for delivering exceptional support to our clients.


  • Guadalajara, Jalisco, México Ntt Data A tiempo completo

    We are seeking a skilled Technical Support Specialist to join our team in Guadalajara, Mexico. The ideal candidate will have a strong background in customer service and technical support.The Technical Support Specialist will be responsible for providing top-notch technical support to our clients, including troubleshooting hardware and software issues with...


  • Guadalajara, Jalisco, México Ntt Data A tiempo completo

    About NTT DATA Services">We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers through various communication channels.">Job Description">This is a call center environment where you will work closely with our...


  • Guadalajara, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completo

    Job OverviewWe are seeking a skilled and fluent English-speaking Technical Support Specialist to provide exceptional technical support for software and hardware-related queries.This is a full-time position with a rotating schedule, including weekends, with 8-hour shifts. The ideal candidate will possess strong customer service experience, with a high school...


  • Guadalajara, Jalisco, México Ntt Data A tiempo completo

    Job OverviewWe are seeking a Technical Support Specialist to join our team in Guadalajara, Mexico.This role is perfect for individuals with a passion for providing excellent customer service and resolving technical issues efficiently.Compensation PackageOur competitive salary package includes a base salary of $45,000 per year, plus benefits such as medical...


  • Guadalajara, Jalisco, México Hrpv Mexico A tiempo completo

    OverviewHrpv Mexico is a dynamic and growing company looking for a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will play a vital role in providing top-notch technical assistance to our employees.Salary and BenefitsWe offer a competitive monthly salary ranging from $12,000 to $13,000, based on experience...


  • Guadalajara, Jalisco, México Ntt Data A tiempo completo

    About the Role:We are seeking a skilled Technical Support Specialist to join our team in Guadalajara, Mexico.Salary and Benefits:The selected candidate will receive a competitive salary of approximately $60,000 per year, including benefits such as medical insurance for you and your family, life insurance, dental insurance, and discounts with selected...


  • Guadalajara, Jalisco, México Sanmina A tiempo completo

    Job OverviewSanmina seeks a highly skilled Technical Support Specialist to join our team.Salary InformationThe estimated annual salary for this position is approximately $65,000 - $90,000 depending on experience and qualifications.Key ResponsibilitiesThis role involves delivering technical customer support through various channels including phone calls,...


  • Guadalajara, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completo

    Technical Support Specialist - GuadalajaraWe are seeking a skilled and experienced Technical Support Specialist to provide technical assistance related to software and hardware in Guadalajara, Mexico.About the Role:Provide technical support to customers via phone, email, or chatResolve or offer advice to solve technical problems related to software and...


  • Guadalajara, Jalisco, México Msns Hr Technology Llc A tiempo completo

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Msns Hr Technology Llc.Salary RangeThe salary for this role is between $15.00 - $18.00 per hour, depending on experience.Key ResponsibilitiesProvide technical assistance and support to end-users as the first point of contact.Gather information on reported issues and...