Customer Service Representative
hace 3 semanas
**Job Summary**
We are seeking a highly skilled and customer-focused individual to join our team as a Guest Experience Expert at Fairfield by Marriott.
As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay is comfortable and memorable. You will be the face of our hotel, providing a warm and welcoming experience for all guests.
**Key Responsibilities:**
- Process operational needs and address guest requests in a timely and efficient manner.
- Complete reports and maintain accurate records.
- Assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area.
**Requirements:**
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
**What We Offer:**
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International.
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