Operations Program Manager
hace 2 días
We are seeking a highly skilled Operations Program Manager to lead our Tasker Wellness team. As a key member of our organization, you will be responsible for managing the team, defining sensitive content best practices, and developing reports for internal and customer stakeholders.
Key Responsibilities- Manage the team of wellness coaches, including scheduling, hiring, and issue resolution
- Define sensitive content best practices and audit compliance
- Develop product and process to improve the quality and effectiveness of our tasker wellness offering
- Develop reports for internal and customer stakeholders on our wellness program
To be successful in this role, you will need:
- Experience in risk management, compliance, or content moderation/trust and safety policy
- Excellent communication skills with the ability to translate complex challenges into simple and clear language
- Team leadership experience and program management experience
- Wellness experience either with a background in clinical wellness support or content moderation support
We are an inclusive and equal opportunity workplace, committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status.
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