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Client Relationship Manager
hace 2 meses
The role focuses on managing key accounts within the TD SYNNEX portfolio, emphasizing the largest clients. The primary objective is to enhance revenue streams, profitability, and explore new business opportunities by fostering and nurturing direct customer relationships.
Key Responsibilities:- Cultivate and develop partner relationships, identifying growth opportunities and planning strategically.
- Establish trust and rapport with key decision-makers through regular face-to-face interactions.
- Formulate and implement strategic plans to drive business growth and capitalize on existing opportunities.
- Identify and leverage additional business prospects through strong customer engagement.
- Lead the coordination of internal resources by building effective relationships with sales teams and specialist business units.
- Collaborate with Business Development Managers to pinpoint project opportunities.
- Collect and analyze customer information to craft tailored proposals that meet their needs.
- Deliver value to clients while ensuring profitability through a balanced product offering.
- Recognize customer challenges and address them or escalate to the appropriate business units.
- Analyze customer profiles to gather insights and maximize business opportunities.
- Ensure accurate and timely completion of essential reporting and administration tasks within TD SYNNEX systems, including CRM.
- Promote the use of TD SYNNEX's e-commerce platform by highlighting its advantages to customers.
- Uphold and enhance customer Service Level Agreements.
- Develop a comprehensive understanding of TD SYNNEX's operational practices and business goals to enhance customer engagement.
- 1 to 3 years of relevant experience in account management or a related field.
TD SYNNEX Commitment:
TD SYNNEX is dedicated to ensuring full inclusion of all qualified individuals. We provide reasonable accommodations for persons with disabilities during the application process and throughout employment.
As an Equal Opportunity Employer, TD SYNNEX considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At TD SYNNEX, we uphold our core values of Collaboration, Accountability, Integrity, Excellence, and Inclusion, striving to create a diverse and inclusive environment for all employees and the community.
Benefits:
- Elective Benefits: Tailored programs to suit your lifestyle.
- Career Advancement: Access to leadership and professional development programs, along with various on-demand courses.
- Well-Being Initiatives: Enhance your financial, physical, and mental health through seminars and our global Life Empowerment Assistance Program.
- Diversity and Inclusion: We value every voice and celebrate our global diversity through inclusive education and equitable growth opportunities.
- Networking Opportunities: Connect with new colleagues during your onboarding experience.
- Community Engagement: Participate in peer-led communities and local volunteering initiatives.
