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Key Account Manager

hace 2 meses


Tlalnepantla, México Atlas Copco Mexicana A tiempo completo

Job Summary:

The Role:

As a Key Account Manager at Atlas Copco Mexicana, you will be responsible for improving the management of our Key Account customer. Your primary objective will be to promote closer monitoring of the Key Account sales team to ensure sales activities and compliance with Key Performance Indicators (KPIs).

Responsibilities:

  • Maintain adequate interaction with the product, marketing, credit & collections, and logistics teams.
  • Create cooperation and interaction between product sales and the CTS organization to ensure operational excellence and superior customer experience.
  • Increase market share and customer share profitably.
  • Strengthen the use of C4C as a powerful tool to meet established objectives (revenue per seller).
  • Promote it at the management level as a tool to guide decision-making and business development analysis.
  • Assume full responsibility for the results in Key Accounts clients, considering the expenses associated with the sales process and meeting pre-established targets.
  • Focus on organic growth by increasing market share through prospecting for new clients.
  • Guarantee the implementation of the Way to Market and coordinate direct and indirect channels to guarantee maximum presence in the market.
  • Improve sales efficiency (revenue per salesperson) with the proper utilization of C4C and the right approach to competency development.
  • Analyze lost orders and create a learning organization based on this intelligence to ensure we increase our hit rate (win more orders) sustainably.
  • Guarantee the correct service of assigned Key Account clients, creating strategies for direct and indirect channels to guarantee maximum presence and adequate service and increased Customer Share participation.
  • Focus on exploring all opportunities in the various OFA product lines.
  • Coordinate orchestrated actions in the different regions of the territory to guarantee that the actions are carried out in the different plants distributed throughout the national territory.
  • Draw attention to price management to align our value offering with local market conditions and increase our CGP.
  • Increase customer satisfaction by monitoring customer feedback through NPS survey.

Requirements:

  • Experience in sales and business development.
  • Strong communication and leadership skills.
  • Ability to work in a team environment.
  • Proficiency in CRM software.
  • Knowledge of market trends and competitor analysis.

What We Offer:

  • A competitive salary.
  • A comprehensive benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.