Senior Technical Field Support Specialist

hace 4 semanas


Ciudad de México, Ciudad de México Nec Australia A tiempo completo

Overview


Nec Corporation seeks a skilled Senior Technical Field Support Specialist to join its Engineering & Science team. This hybrid role is based in Mexico City and requires both technical expertise and excellent communication skills.


Job Summary


This position involves providing technical support to customers, including commissioning, installing, and testing products/equipment. The successful candidate will have a solid understanding of field service engineering principles and be able to identify and resolve complex problems.


Responsibilities


The Senior Technical Field Support Specialist will:



  • Provide technical advice to customers on product installation, configuration, and troubleshooting
  • Research and recommend new products or equipment upgrades that meet customer needs
  • Develop long-term relationships with customers to secure future business opportunities
  • Responsible for implementing solutions and training customers on product features

Requirements


To be considered for this role, applicants must have:



  • A basic knowledge of field service engineering principles and tools
  • Excellent communication and problem-solving skills
  • Experience working in a similar role, preferably in the electronics industry

Working Conditions


This position requires frequent travel to customer sites and occasional work in a hybrid office environment. The ideal candidate will be able to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously.


Salary Information


The estimated salary range for this position is approximately $80,000-$110,000 per year, depending on experience and qualifications.


Benefits


Nec Corporation offers a comprehensive benefits package, including health insurance, retirement savings, and paid time off. We also provide ongoing training and development opportunities to support your career growth.


What We Offer


In addition to a competitive salary and benefits package, we offer:



  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A chance to work with a leading technology company


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