Empleos actuales relacionados con Technical Support Specialist for GTAC - Ciudad de México, Ciudad de México - xFusion Digitech De Mexico S.A. De C.V.
-
Technical Support Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Nuvit Service A tiempo completoTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide top-notch assistance to our customers. As a Technical Support Specialist, you will be responsible for diagnosing and resolving software and hardware issues, as well as helping our customers install applications and programs.Key Responsibilities* Provide technical...
-
Technical Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México FIS A tiempo completoJob SummaryFIS is seeking a highly experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing expert-level technical support to our customers.Key ResponsibilitiesRespond to complex technical issues and provide timely resolutionsCollaborate with design engineering and software...
-
Technical Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Avaya A tiempo completoAbout the OpportunityWe are seeking a highly skilled Technical Support Specialist to join our team at Avaya. As a Technical Support Specialist, you will be responsible for providing onsite support of systems in production subsystems and/or software and/or hardware applications to customers or field personnel using remote and telephone diagnostic...
-
Technical Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Gigamon A tiempo completoAbout the RoleGigamon is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for delivering exceptional user support to our customers and partners.Key ResponsibilitiesProvide technical support to customers and partners through various channels, including phone, email, and...
-
Technical Support Specialist
hace 2 meses
Ciudad de México, Ciudad de México Datadog A tiempo completoTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Datadog. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers via multiple channels, including ticketing systems, live chat, phone, and screen sharing tools.Key Responsibilities:Engage with...
-
Technical Support Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Lenovo A tiempo completoJob Summary:Lenovo is seeking a highly skilled Technical Support Specialist to join our Managed Service Desk team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to Lenovo's enterprise customers, including troubleshooting hardware and software issues, resolving technical problems, and answering...
-
Technical Support Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Datadog A tiempo completoTechnical Support SpecialistMexico City, MexicoDatadog's Technical Solutions team is seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers via multiple channels, including ticketing systems, live chat, phone, and screen sharing tools.Key...
-
Technical Support Specialist
hace 2 meses
Ciudad de México, Ciudad de México FIS A tiempo completoJob SummaryFIS is seeking a highly experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers and users where the product is highly technical or sophisticated in nature.Key ResponsibilitiesRespond to situations where first-line product support has failed...
-
Technical Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Datadog A tiempo completoTechnical Support SpecialistAt Datadog, we're looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you'll be responsible for providing top-notch technical support to our customers via multiple channels, including ticketing systems, live chat, phone, and screen sharing tools.Key Responsibilities:Engage with...
-
Technical Support Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Wipro A tiempo completoJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Wipro. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients. Key Responsibilities: Troubleshoot hardware and software issues Provide technical support via phone, email, or chat Collaborate with internal...
-
Technical Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México FIS A tiempo completoJob Summary:FIS is seeking a highly experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing expert-level technical support to our customers, resolving complex technical issues, and collaborating with cross-functional teams to drive business growth.Key Responsibilities:Respond to...
-
Technical Support Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Alia Integrando Talento A tiempo completoAlia Integrando Talento is seeking a skilled Technical Support Specialist to join its team.As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients. Your expertise in networking and security will be essential in resolving complex issues and ensuring the smooth operation of our cloud...
-
Technical Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México Datadog A tiempo completoTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Datadog. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers via multiple channels, including ticketing systems, live chat, phone, and screen sharing tools.Key Responsibilities:Engage with...
-
Technical Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Datadog A tiempo completoTechnical Support SpecialistMexico City, MexicoWe are seeking a skilled Technical Support Specialist to join our team at Datadog. As a Technical Support Specialist, you will be responsible for providing technical support to our customers via multiple channels, including ticketing systems, live chat, phone, and screen sharing tools.Key Responsibilities:Engage...
-
Technical Support Specialist
hace 2 meses
Ciudad de México, Ciudad de México Datadog A tiempo completoJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Datadog. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their success with our platform.Key Responsibilities:Engage with customers via multiple channels to identify and resolve...
-
Technical Support Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Temenos Headquarters SA A tiempo completoTemenos, a leading provider of banking software, is seeking a skilled Technical Support Specialist to join its team. As a key member of our support team, you will be responsible for providing expert assistance to customers in resolving issues with our T24 application.The ideal candidate will have a strong background in customer support, with a minimum of 5...
-
Technical Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Lenovo A tiempo completoJob Title: Technical Support SpecialistJob Description:Lenovo Managed Service Desk is a cutting-edge implementation of DaaS and managed solutions. As a Technical Support Specialist, you will be responsible for delivering exceptional technical support to Lenovo's enterprise customers. You will assist customers in resolving technical issues beyond the standard...
-
Technical Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México OKTO A tiempo completoJob Title: Bilingual Support SpecialistOKTO is seeking a highly skilled and experienced Bilingual Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical and customer support to ensure that our systems, applications, and services run smoothly.Key Responsibilities:Technical Support:...
-
Technical Support Specialist for Telecom Operations
hace 1 semana
Ciudad de México, Ciudad de México Travel + Leisure Co A tiempo completoTelecom Operations SupportWe are seeking a highly skilled Technical Support Specialist for Telecom Operations to join our team at Travel + Leisure Co. As a key member of our operations team, you will be responsible for providing exceptional technical support to our customers, ensuring seamless communication and resolving complex issues in a timely manner.Key...
-
Technical Support Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Resideo A tiempo completo**Key Responsibilities**:As a Technical Support Specialist at Resideo, you will be the first point of contact for on-field installers, investigating and resolving technical issues, tracking request resolution for documented cases, and providing top-tier technical assistance.**Requirements**:A high school diploma or equivalent is required, along with 1-2...
Technical Support Specialist for GTAC
hace 2 meses
Technical Support Engineer for GTAC, Latin America level
Position Overview:
We are seeking a highly skilled Technical Support Engineer to join our GTAC team in Latin America. As a key member of our team, you will be responsible for ensuring the highest level of service availability and performance for our clients.
Key Responsibilities:
- Ensure SLAs are achieved and client expectations are met by consistently troubleshooting and monitoring to ensure maximum possible service availability and performance.
- Collect logs, sense customer attitude, troubleshoot problems, track all issues, and report incidents.
- Establish a good relationship with customers externally and work closely with them to promote company image to customers.
- Apply patches, upgrade software, and ensure that data is secured for customer infrastructure within a controlled environment.
- Provide expertise on system performance tuning, capacity planning, maintenance patching, and new version installation.
- Develop and maintain standard templates for repeatable build outs.
- Plan and implement small to medium scale changes on production systems.
- Analyze and assess the impact and risk of small to medium risk changes on production systems.
- Demonstrate commitment to service excellence.
Requirements:
- Bachelor's degree in Electronic, IT, Telecommunications, Network, Computer Systems or related Engineering.
- Advanced or medium English level - (Listening & Writing).
- Knowledge of Windows/Unix/Linux Servers, virtualization technologies (Hyper-V, VMware), and computer hardware.
- Possesses a good working knowledge of various technologies such as virtualization of storage and servers, Linux, network, client-server, storage, and UNIX.
- Good communication and customer service skills, with the ability and desire to work in a collaborative team environment.
What We Offer:
- Salary based on experience
- Legal benefits (Social Security – vacation - vacation bonus)
- Professional growth
- Good working environment
- Multicultural relationship
Work Details:
- Full-time position
- Salary: $20, $35,000.00 per month
- Benefits: Free parking
- Work schedule: Monday to Friday, mixed shift
- Education: Bachelor's degree (required)
- Experience: Technical support: 1 year (required)
- Language: English (required)
- Work location: On-site employment
