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Senior Customer Support Specialist

hace 1 mes

Mexicali, Baja California, México Equivity A tiempo completo
About Equivity

We're a progressive company committed to creating a workplace where every team member thrives. Our collaborative and supportive environment is the perfect place for passionate and dedicated individuals to bring their unique talents.

Salary and Benefits

$13,000 - $17,000 pesos per month. In addition, we offer bonuses and incentives for outstanding performance.

Job Description

In this role at Equivity, you will be responsible for providing exceptional support to our American clients. Your contributions will help us deliver top-notch results and make a positive impact in our industry.

  • Direct contact with clients to resolve their immediate issues.
  • Assist clients in resolving their queries.
  • Support the campaign to increase its clientele through inbound calls.
  • Utilize technological platforms to provide top-notch support.
Required Skills and Qualifications

To excel in this position, you'll need:

  • A passion for customer service.
  • Experience in a call center (preferable).
  • 90% proficiency in written and spoken English.
  • Familiarity with Microsoft Office suite.
  • Availability to work night shifts.
Becoming Part of Our Team

At Equivity, we value each team member's contributions and are committed to maintaining a workplace that encourages both individual and collective success. Join us and let's achieve great things together.