Customer Service Representative
hace 1 semana
**Job Summary**:
We are seeking a highly skilled Customer Service Representative to join our team at Wesco International, Inc. The ideal candidate will have excellent communication skills, a strong ability to build relationships, and a passion for delivering exceptional customer service.
**Responsibilities**:
As a Customer Service Representative, you will be responsible for interacting with customers by phone or in person to provide information and ensure the best possible service. You will handle and resolve customer complaints, special orders, or returns in-store, via phone or mail. You will also obtain and examine all relevant information to assess the validity of complaints and determine possible causes.
**Key Qualifications**:
High School Degree or Equivalent required. Associate degree (U.S.)/College Diploma (Canada) preferred. 0-2 years of relevant experience. Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
**What We Offer**:
Wesco International, Inc. is an Equal Opportunity and Affirmative Action Employer. We provide a competitive salary and benefits package, as well as opportunities for professional growth and development.
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