Customer Service Specialist II

hace 4 semanas


Tlalnepantla, México TE Connectivity A tiempo completo

Job Overview

At TE Connectivity, we're looking for a skilled Customer Service Specialist II to join our team. As a key member of our Customer Service Team, you'll interact with customers, sales representatives, and internal staff to handle a variety of pre-sales and post-sales service functions.

Key Responsibilities

  • Process transactions via phone, internet, and correspondence from customers and representatives.
  • Respond to inquiries about TE's products or services.
  • Investigate and resolve customer complaints.
  • Develop strong business relationships with customers and internal staff.

Requirements

  • Relevant work experience (3+ years).
  • SAP or Salesforce system knowledge.
  • Proficiency with MS Office applications.
  • Ability to work in a fast-paced environment.


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