Learning Delivery Specialist

hace 22 horas

Ciudad de México, Ciudad de México MX012 Oliver Wyman Servicios, S. de R.L. de C.V. A tiempo completo

About Oliver Wyman


Oliver Wyman is a global leader in management consulting, combining deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation.


Job Overview


We are seeking a Learning Delivery Specialist to join our Learning and Development (L&D) team. This role is essential in organizing, delivering, and evaluating high-quality training programs designed to enhance the skills and capabilities of our diverse workforce.


Key Responsibilities


• Independently manage and drive the delivery of high-complexity programs.
• Develop and update run-of-show guides for both in-person and virtual programs.
• Serve as the Program Lead, ensuring expert delivery and smooth execution of programs.
• Collaborate effectively within the delivery pod to handle all program logistics from setup through completion.


Facilitator Engagement and Management


• Develop strong professional relationships with internal facilitators and external vendors to determine areas of expertise for core programs.
• Identify, confirm, and prepare faculty and facilitators for program delivery based on course content and participant profiles.
• Recruit appropriate facilitators based on course content and participant profiles.


Learning Program Expertise and Continuous Improvement


• Act as a subject matter expert on designated learning programs, offering guidance to colleagues within the learning product portfolio.
• Evaluate participant feedback and recommend improvements to enhance future programs and processes.
• Share insights with the core content team derived from training experiences and participant evaluations.


Requirements


• Bachelor's degree in Education, Human Resources, Business Administration, or a related field.
• 2-4 years of experience in Learning and Development or a related field.
• Proven experience in program management and delivery, particularly in high-complexity training programs.
• Familiarity with Learning Management Systems (LMS), Learning Experience Platforms (LXP), event management software, and virtual delivery tools.
• English fluency (spoken and written) required.


About Marsh & McLennan Companies


Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy, and human capital. We offer competitive salaries and comprehensive benefits and programs, career mobility, employee network groups, volunteer opportunities, and other programs.


Equal Opportunities Employer


We are committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity, gender expression, or any other characteristic protected by applicable law.

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