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Bilingual Customer Service Ambassador

hace 2 meses

Cuernavaca, Morelos, México Rem Zen A tiempo completo
Customer Support Role at Rem Zen

We are seeking a skilled Bilingual Customer Service Representative to join our team at Rem Zen. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our diverse clientele.

Key Responsibilities:

  • Provide top-notch customer support via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless customer experience
  • Stay up-to-date with product knowledge and company information

Requirements:

  • Fluency in English and another language (Spanish, Mandarin, or Arabic)
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment