Multilingual Customer Support Specialist
hace 2 días
Unlock a rewarding career with Sutherland, where you'll have the opportunity to grow professionally and earn a competitive salary. Based in Monterrey, Mexico, this role offers a unique blend of culture, adventure, and personal fulfillment.
About SutherlandSutherland is a leading international customer service provider, dedicated to delivering exceptional experiences for clients and their customers. Our team is passionate about making a difference, one interaction at a time.
Compensation PackageThe estimated monthly salary for this position is $13,000 MXN, plus performance-based bonuses that can take your earnings up to $19,800 MXN per month. This comprehensive compensation package includes:
- Base salary: $13,000 MXN per month
- Performance bonus: up to $6,800 MXN per month
As a Bilingual Call Center Agent, you will be responsible for providing top-notch customer service to our clients' customers. Your key responsibilities will include:
- Responding to customer inquiries via phone, email, or chat
- Resolving issues promptly and professionally
- Providing product information and recommendations
To succeed in this role, you'll need:
- Advanced English language skills (B2 level)
- Full-time availability
- Location in Monterrey, Mexico
We offer a range of benefits to support your well-being and success, including:
- Direct contract with Sutherland
- Above-law benefits from day one
- Access to state-of-the-art offices in Monterrey
At Sutherland, we're committed to creating an inclusive and dynamic work environment that allows you to thrive. If you're a motivated and customer-focused individual looking to take your career to the next level, we encourage you to apply for this exciting opportunity.
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