Custom Apparel Sales and Customer Service Specialist
hace 2 semanas
At North American Production Sharing, we're dedicated to delivering high-quality custom apparel to our customers. Our fast-paced team is looking for a talented Custom Apparel Sales and Customer Service Specialist to join us in Tijuana, Mexico.
About Us:
We're a leading custom apparel company that prides ourselves on speed, creativity, and excellent customer service. If you have a passion for sales, customer support, and problem-solving, we'd love to hear from you.
Key Responsibilities:
- Assist customers in navigating our website, creating custom designs, and processing orders efficiently.
- Create competitive quotes for customer requests and communicate effectively with internal departments.
- Provide exceptional customer service, ensuring timely delivery and satisfaction.
- Follow up with customers to ensure fulfillment of potential sales and service needs.
Requirements:
- Bilingual proficiency in English (80-90%+).
- High attention to detail, organizational skills, and ability to multitask.
- Strong problem-solving and critical thinking skills.
- Associate degree or higher; prior experience in custom manufacturing preferred but not required.
- Familiarity with CRM software, such as Salesforce, a plus.
Benefits and Working Conditions:
- This is a full-time, on-site position with a regular 10-hour shift from Monday to Friday (11:30 am - 9 pm).
- Located in Hacienda del Colorado, near Chevron Stadium.
- Competitive salary: $1.50 - $2.00 USD per hour.
- Benefits package includes attendance bonus and punctuality bonus.
Language: Spanish and English (mandatory)
Working Location: On-site employment in Tijuana, Mexico.
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