Customer Service Specialist
hace 4 días
Pmp Packaging seeks a skilled Sales Representative to serve as the customer's primary contact for sales-related matters. This role requires specialized technical knowledge of our products and services, ensuring seamless interactions with clients.
About UsWe are a leading packaging solutions provider dedicated to delivering exceptional customer experiences. Our team is passionate about exceeding client expectations through innovative solutions and top-notch service.
Key Responsibilities- Customer Orders: Handle customer orders efficiently, providing excellent customer service and entering orders into our SAP system.
- Invoicing and Analysis: Daily invoice delivered customer orders and analyze shop order requisitions to plan them as shop orders.
- Inventory Management: Check finished good inventory stock and update registers in our business system.
- Paperwork Processing: Understand internal procedures and personnel contacts for processing complete and accurate paperwork, including certificates of conformance and quotes.
- Communication and Customer Service: Possess strong communication skills, bilingual English/Spanish proficiency, and experience in sales and customer service.
- Education: Professional degree required.
- Languages: Bilingual English/Spanish.
- Skills: Proficient in sales, strong communications, and customer service skills.
This is a permanent position with a diurnal schedule, working full-time hours (40 hours/week). No travel requirements.
Compensation PackageWe offer an attractive compensation package, including a salary of approximately $60,000-$80,000 per year, depending on location and experience.
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