Brand Specialist, Home Improvement Expert
hace 1 semana
About the Role
We are seeking a highly skilled and experienced Brand Specialist to join our Home Improvement Retail team at Amazon. As a Brand Specialist, you will be responsible for driving growth and delivering a best-in-class customer experience for our home improvement brands.
Key Responsibilities
- Own and manage selected home improvement brands to drive growth and improve customer satisfaction
- Contribute to improvements in the user experience for customers and create detailed weekly reports on performance
- Lead presentations and planning sessions with vendors and act as the main point of contact for them
- Provide support to drive business growth through detailed analysis of business inefficiencies and identifying solutions
- Propose changes to operational processes and drive a high standard in customer satisfaction
- Ensure high-quality product detail pages and make recommendations for effective marketing campaigns
About the Team
Our team is dedicated to creating an inclusive and supportive work environment that fosters growth and development. We believe in striking a balance between work and personal life and offer flexibility in working hours. We also prioritize mentorship and career growth, providing opportunities for team members to develop into better-rounded professionals.
Requirements
- 1+ years of account management, project or program management, or buying experience
- Bachelor's degree
- Experience using analytical tools such as Google Analytics, SQL, or HTML
- Fluency in English (reading, writing, and speaking)
Preferred Qualifications
- Experience in process improvement
- Experience managing large amounts of data
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