Sales Engineer
hace 16 horas
**Key Responsibilities:**
* Assist members of the sales team with technical requirements and product demonstrations
* Provide support for major and regional tradeshows and sales events
* Provide complex system design, support, and product recommendations
* Have a proactive approach towards the specification of new projects for a broad spectrum of end users
* Plan and execute demonstration system configuration and stay up to date on product releases
* Communicate those to internal and external stakeholders in coordination with the Product Marketing leader
* Provide technical support through approved communications channels
* Use established processes and procedures to identify, evaluate, solve, and escalate complex product and solution problems
* Ensure the precision and quality of technical information provided to customers
* Validate customer product support requests against a database of minimum certification requirements
* Act in good faith to report cases where business partners and technicians requesting product support are not technically capable
* Have a systemic vision and be able to anticipate product support and deployment risks
* Offer sales and product training, learn, update, and master the product support for systems and products as required by the job
* Have availability to travel for technical and/or training, technical visits, carry equipment (if applicable), and execute training sessions to customers and end users
* Contribute to the advertising of our products and solutions through training and product support
* Train the sales force to be autonomous in the making of project quotes for customer projects
* Proactively and timely assist the sales process with technical specifications, product/marketing materials, and the submission of a complete Bill of Materials (BOM) and/or product/solution demonstrations
**Qualifications:**
* Bachelor Degree in Mechanical, Electrical, or Electronic Engineering
* Work on flexible schedules attending external clients and availability to national occasional travel
* Driving license (Category B)
* Advanced knowledge in the Office suite (ie. pivot table)
* Ability to read Project (Autocad)
* Basic knowledge of project planning and execution
* English and Spanish and/or Portuguese to have regional-wide communication skills for the job
* Being able to speak and give presentations in public to audiences of more than 50 people
* Interpersonal communication skills
* Ability to identify, evaluate, solve, and escalate complex product and solution problems
* Possess and maintain the minimum technical certifications to work with the equipment of the defined scope for the position
**Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, age, or any other federally protected class.**
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