Customer Service Coordinator
hace 3 semanas
Tti, Inc. is seeking a highly skilled Customer Service Coordinator to join our Mexico branch team. As a key member of our sales force support team, you will be responsible for providing exceptional customer service, resolving issues, and coordinating special customer requests.
**Key Responsibilities:**
Verify and expedite customer orders to ensure accuracy and timely delivery
Coordinate issue resolution with sales representatives and customers
Maintain a high level of professionalism with clients and establish positive relationships
Assist with processing customer quotes and order confirmations
Provide support to sales representatives with phone calls, samples, and return authorizations
**Requirements:**
High school diploma or equivalent with 6 months of customer support experience
Proficiency in computer systems and ability to learn company product lines
Excellent verbal and written communication skills
Ability to type 40 words per minute and perform basic math calculations
**What We Offer:**
A comprehensive benefits package, including medical, dental, and vision coverage, 401(k) plan, and educational assistance
Ongoing training and opportunities for professional and personal development
A strong focus on community giving and a positive work culture
Want to learn more? Visit our website at Working at Tti, Inc.
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