Account Receivable Team Leader
hace 4 semanas
About the Role: We are seeking an experienced Account Receivable Team Leader to oversee billing and collection operations for the North and South American markets.
Key Responsibilities:
* Manage and support a high-performing team, fostering a positive and collaborative work environment.
* Oversee and manage the day-to-day operations of both local and remote team members.
* Ensure the efficiency of billing and collection processes for the Americas region.
* Maintain target response times for customer inquiries and work to reduce Days Sales Outstanding (DSO).
* Identify high-risk accounts and escalate to third-party collections when necessary.
* Prepare and present regular reports on billing and collection performance.
* Monitor and ensure the team consistently meets KPIs on a weekly, monthly, and quarterly basis.
* Partner with internal departments (sales, customer service, finance) and external customers to resolve disputes, maintain positive relationships, and improve payment timeliness.
* Ensure compliance with local and international collections laws and practices.
Requirements:
* Degree in a Business related discipline (Management, Business, Finance) or any equivalent qualification.
* Proven leadership experience in billing, collections, or customer service.
* Strong understanding of U.S. billing and collection practices, compliance, and regulatory requirements.
* Advanced proficiency in Microsoft Word, Excel, and PowerPoint; familiarity with Google Suite tools is a plus.
* Fluency in English is a must. Proficiency in additional languages would be a plus.
Working at EcoVadis:
At EcoVadis, we are committed to guiding all companies toward a sustainable world. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social, and ethical risks.
Why Apply:
Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.
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