Program Manager, FBA Outbound Operations Specialist

hace 1 semana


Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo
About the Role

We are seeking a highly skilled and experienced Program Manager to join our Operational Excellence team at Servicios Comerciales Amazon Mexico S. de R.L. de C.V. as an FBA Outbound PM. In this role, you will be responsible for auditing and improving operational processes for our Fulfillment program (FBA - Fulfillment by Amazon).

Key Responsibilities
  • Analyze processes and defects to identify areas for improvement
  • Drive continuous improvements to the supply chain design
  • Develop and implement process improvements in Fulfillment centers
  • Build and maintain reporting and dashboard mechanisms to monitor progress
  • Collaborate with central teams to achieve collective success
Requirements
  • 2+ years of sales or account management experience
  • 2+ years of digital advertising and client-facing roles experience
  • Experience with Excel
  • Experience analyzing data and best practices to assess performance drivers
Preferred Qualifications
  • Experience analyzing key open issues and resolution metrics for each managed account
  • Experience in relationship management within technology, start-ups, or SaaS platforms

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