After Sales Specialist
hace 3 semanas
**Post-Sales Position Overview**:
Arrow Electronics, Inc. is seeking an experienced professional for the role of After Sales & Quality Specialist in our Guadalajara office. This position involves working closely with customers and suppliers to provide exceptional service and maintain high-quality standards.
**Key Responsibilities**:
We are looking for a skilled individual to handle post-sales activities, including sales support and customer service tasks. The chosen candidate will maintain corporate operational processes and procedures and serve as a liaison between Arrow's internal resources, suppliers, and customers.
**Responsibilities Include**:
- Problem resolution: Collaborate with supplier contacts and internal departments to solve post-sales problems.
- Support management: Assist the sales team with direct customer contact for post-Invoice issues.
- Serve as a liaison between Arrow's internal resources, suppliers, and customers.
**Requirements**:
Typically requires a 4-year degree and 2-4 years of electronic industry experience in customer support, planning, procurement, or related. Intermediate to advanced knowledge of Microsoft Excel is required, as well as excellent verbal and written communication skills, with fluency in English.
**Work Arrangement**:
The selected candidate will have a hybrid schedule, working 3 days in the office and 2 days from home.
**What We Offer**:
Arrow Electronics, Inc. provides competitive financial compensation, including various compensation plans, and a solid benefits package. This includes 30 days of Christmas bonus, 40% vacation premium, 12 vacation days plus 2 floating days, Vision and Dental Assistance, Life Insurance, Healthcare Insurance, 10% Food/Pantry Vouchers, Restaurant Vouchers, 13% Savings Fund, and Growth Opportunities.
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