Senior Customer Service Coordinator

hace 3 semanas


Zapopan, Jalisco, México Soluciones Apc A tiempo completo

**Sobre Soluciones Apc**

Soluciones Apc es una empresa líder en el sector de soluciones logísticas, comprometida con ofrecer servicios excepcionales a nuestros clientes.

**Salario**

Nuestro salario base mensual es de $19,000.00, más un bono anual del 5% basado en rendimiento y otros beneficios adicionales.

**Descripción del trabajo**

En Soluciones Apc estamos buscando un profesional destacado para unirse a nuestro equipo como Specialist en Servicio al Cliente. Este puesto es ideal para aquellos que buscan desafíos emocionantes y oportunidades de crecimiento en un entorno dinámico.

Como parte de nuestro equipo, serás responsable de:

* Recepción y procesamiento de órdenes/pedidos, garantizando su confirmación en tiempo oportuno.

* Comunicación efectiva con clientes internos y externos para resolver dudas y asegurar la satisfacción del cliente.

* Identificación de posibles retrasos en envíos y participación en su resolución.

* Validación de la aprobación de calidad de los proveedores/mercaderías y vinculación a certificaciones relevantes.

**Habilidades y cualificaciones requeridas**

Para este rol, buscamos candidatos con:

* Licenciatura en Negocios Administrativos, Economía, Marketing, Comercio Internacional o Ingeniería Industrial.

* Experiencia previa en roles similares, preferiblemente entre 1-3 años.

* Excelentes habilidades comunicativas y resolutivas.

* Capacidad para trabajar en equipo y contribuir al éxito de la organización.

**Beneficios**

Al unirte a nuestra equipo, podrás disfrutar de:

* Un salario competitivo y un paquete de beneficios completo, incluyendo seguro médico, apoyo para estudios, estacionamiento, caja de ahorro, opción a contrato indefinido, seguro de gastos médicos mayores y vales de despensa.

* Oportunidades de crecimiento y desarrollo profesionales en un ambiente colaborativo y dinámico.

* Una cultura empresarial enfocada en la excelencia y el servicio al cliente.



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