Managed Services Expert

hace 1 semana


Ciudad de México, Ciudad de México Veeva Systems A tiempo completo

The Role

Veeva is seeking a Cloud Solutions Consultant who is passionate about helping customers achieve their business vision through expert post-go-live administration of Veeva Commercial Cloud products, including Veeva CRM, Network, and Vault.

Key Responsibilities

  • Provide offsite post-go-live application administration for multiple clients in the Latam region
  • Collaborate with the Global Team in English to deliver high-quality support
  • Consult on best practices and overall solutions to meet client requirements
  • Develop and implement data imports and exports using APEX data loader
  • Deliver ad hoc training to end-users and administrators
  • Deploy new product features and maintain production and sandbox environments
  • Manage user setup, security, and territory hierarchy
  • Perform alignments and create reports, dashboards, and list views
  • Ongoing application changes, including custom field setup, screen layouts, and feature setup

Requirements

  • Excellent verbal and written communication skills in Spanish and English
  • Strong desire to learn new things and adapt to changing client needs
  • Excellent organizational skills and ability to prioritize competing customer needs
  • Ability to work remotely and independently in support of clients
  • Teamwork and ability to develop long-term relationships
  • Advanced Excel skills and ability to travel up to 20%

Preferred Qualifications

  • Experience with the CRM pharmaceutical industry
  • Technical Salesforce experience
  • Customer service or consulting experience with multiple client responsibility
  • Large database management experience and SQL skills
  • Veeva CRM experience/knowledge
  • Reading and writing Portuguese


  • Ciudad de México, Ciudad de México Veeva Systems A tiempo completo

    About the RoleVeeva Systems is seeking a highly skilled Managed Services Consultant to join our team. As a Managed Services Consultant, you will be responsible for providing expert-level support to our customers in the Commercial Cloud product suite.Key ResponsibilitiesProvide system consulting and administration support for multiple clients post-go-liveTier...


  • Ciudad de México, Ciudad de México Veeva Systems A tiempo completo

    About the RoleVeeva Systems is seeking a highly skilled Managed Services Consultant to join our team. As a key member of our Commercial Cloud product suite, you will have the opportunity to become an expert in our solutions and help customers achieve their business vision.Key ResponsibilitiesProvide post-go-live system consulting and administration support...


  • Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    About the JobAt Amazon Web Services Mexico S. de R.L. de C.V., we are seeking a Cloud Operations Manager to join our AWS Managed Services team. As a key member of our operations team, you will be responsible for providing leadership and management needs to our operations engineers. Your core role will be to work hand-in-hand with senior stakeholders on...


  • Ciudad de México, Ciudad de México Veeva Systems A tiempo completo

    About the RoleVeeva Systems is seeking a highly skilled Managed Services Consultant to join our team. As a key member of our Commercial Cloud team, you will be responsible for providing expert-level support to our customers in the post-go-live phase of our Veeva Commercial Cloud products.Key ResponsibilitiesProvide system consulting and administration...


  • Ciudad de México, Ciudad de México Hewlett Packard Enterprise Development LP A tiempo completo

    Job Title: Managed Services Delivery ArchitectAt Hewlett Packard Enterprise, we are seeking a highly skilled Managed Services Delivery Architect to join our team. As a key member of our organization, you will be responsible for providing technical consulting to external customers and internal project teams, ensuring the delivery of technology solutions that...


  • Ciudad de México, Ciudad de México Veeva Systems A tiempo completo

    At Veeva Systems, we're seeking a highly skilled Managed Services Consultant to join our team. As a key member of our Commercial Cloud team, you will be responsible for providing expert-level support to our customers in the post-go-live phase of their Veeva Commercial Cloud product implementation.Key ResponsibilitiesProvide system consulting and...


  • Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleWe are seeking a highly skilled Cloud Operations Manager to join our AWS Managed Services team. As a Cloud Operations Manager, you will be responsible for providing leadership and management needs to our operations engineers, working hand-in-hand with senior stakeholders on opportunities to improve our operational practices.Key...


  • Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleWe are seeking a highly skilled Cloud Operations Manager to join our AWS Managed Services team. As a Cloud Operations Manager, you will be responsible for providing leadership and management needs to our operations engineers, working hand-in-hand with senior stakeholders to improve our operational practices, and ensuring customers are delivered...


  • Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleWe are seeking a highly skilled Cloud Operations Manager to join our AWS Managed Services team. As a Cloud Operations Manager, you will be responsible for leading a team of operations engineers and working closely with senior stakeholders to improve our operational practices.You will work across customer organizations and multiple AWS teams to...


  • Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleAs a Cloud Operations Manager with Amazon Web Services, you will be responsible for providing leadership and management needs to our operations engineers. You will work hand-in-hand with senior stakeholders on opportunities to improve our operational practices. Also, you will work across customer organizations and multiple AWS teams to ensure...


  • Ciudad de México, Ciudad de México Lenovo A tiempo completo

    Job Title: Managed Service Desk EngineerDescription: Lenovo Managed Service Desk is a cutting-edge technical support team that provides exceptional service to Lenovo's customers in Latin America. As a Managed Service Desk Engineer, you will be responsible for delivering top-notch technical support to our customers, resolving complex technical issues, and...


  • Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleWe are seeking a highly skilled Cloud Computing Solutions Expert to join our team at Amazon Web Services Mexico S. de R.L. de C.V. as a Partner Solutions Architect. In this role, you will have the opportunity to work closely with our managed System Integrators to accelerate their projects and recommend best-practice architectures that align...


  • Ciudad de México, Ciudad de México Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled Cloud Operations Manager to join our AWS Managed Services team. As a Cloud Operations Manager, you will be responsible for providing leadership and management needs to our operations engineers, working hand-in-hand with senior stakeholders to improve our operational practices, and ensuring customers are delivered...


  • Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleAs a Cloud Operations Manager with Amazon Web Services Mexico S. de R.L. de C.V., you will be responsible for providing leadership and management needs to our operations engineers. You will work hand-in-hand with senior stakeholders on opportunities to improve our operational practices. Also, work across customer organizations and multiple AWS...


  • Ciudad de México, Ciudad de México Upwork A tiempo completo

    Job Title: Senior Multimedia and Video Specialist for Managed Services ProgramJob Description:Upwork Managed Services is seeking a Senior Multimedia and Video Specialist to provide high-quality video content for a global leader in the power technologies industry. The ideal candidate will have 5+ years of experience in video content creation, including motion...

  • Solution Architect

    hace 1 mes


    Ciudad de México, Ciudad de México NTT DATA Services A tiempo completo

    About the RoleWe are seeking a highly skilled Solution Architect - Automation to join our team at NTT DATA Services. As a key member of our organization, you will play a critical role in designing and implementing innovative solutions that drive business growth and success.Key ResponsibilitiesWork closely with internal stakeholders, product managers, and...


  • Ciudad de México, Ciudad de México Upwork A tiempo completo

    Job Title: Senior Video Content Creator for Managed Services ProgramJob Description:We are seeking a Senior Video Content Creator to join our team at Upwork Managed Services. As a Senior Video Content Creator, you will be responsible for conceptualizing, producing, and editing high-quality video content that engages and resonates with diverse audiences...

  • Solution Architect

    hace 3 semanas


    Ciudad de México, Ciudad de México NTT DATA Services A tiempo completo

    Job Title: Solution Architect- AutomationJob Summary:NTT DATA Services is seeking a highly skilled Solution Architect- Automation to join our team in Guadalajara, México (MX-MEX), Mexico (MX). As a key member of our team, you will be responsible for working with internal business customers, Product Managers/Owners, systems analysts, and other key...


  • Ciudad de México, Ciudad de México Lenovo A tiempo completo

    We are Lenovo, a global technology powerhouse, ranked #248 in the Fortune Global 500. We serve millions of customers every day in 180 markets, focused on delivering Smarter Technology for All.As a Solutions Architect, you will develop custom services solutions for our customers, evaluating opportunities and creating solutions to meet their requirements. Our...

  • Cloud Solutions Expert

    hace 3 semanas


    Ciudad de México, Ciudad de México Microsoft A tiempo completo

    Cloud Solutions Expert RoleAs a Cloud Solutions Expert, you will collaborate with internal stakeholders to understand business requirements and provide industry and technical input to shape deals. You will support drafting proposals and/or statement of work (SOW) and provide input on staffing and skill requirements for delivery.You will use business,...