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Home Office Sales Representative
hace 2 meses
At CS Enterprises at ConnectNet, we are seeking a highly motivated and detail-oriented Bilingual Customer Service Agent to join our team in León, Guanajuato. As a Home Office Sales Representative, you will be the vital link between our company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience.
Job Summary: We are looking for a talented individual who can communicate fluently in both English and Spanish, translating when necessary. The ideal candidate will have excellent interpersonal communication and empathy skills, with the ability to find solutions to customer issues effectively.
Key Responsibilities:
- Respond to customer queries and requests in a timely and professional manner.
- Communicate fluently in both English and Spanish, translating when necessary.
- Identify and resolve customer issues effectively, using problem-solving skills and creativity.
- Maintain accurate records of customer interactions, including data recording and customer education.
- Work collaboratively with other departments to address customer issues, demonstrating excellent teamwork and communication skills.
Requirements:
- Bilingual Fluency in English and Spanish.
- Sales Experience or Taste For Sales.
- Excellent Communication Skills: Interpersonal communication and empathy.
- Problem Solving: Ability to find solutions to customer issues.
- Flexibility: Availability for rotating schedules and weekends.
Compensation:
- Attractive and Competitive Salary: $45,000 - $60,000 per year, depending on experience.
- Statutory and Superior Benefits.
- Savings Fund.
- Performance Bonuses.
- Home Office (Remote Job).
- 100% Paid Training.
About Us: CS Enterprises at ConnectNet is a dynamic company that values innovation, teamwork, and customer satisfaction. We offer a supportive work environment, opportunities for growth and development, and a competitive salary and benefits package.
