Multilingual Front Office Representative

hace 1 día


León de los Aldama, Guanajuato, México Virtuallyincredible Careers A tiempo completo
Job Description

This is a remote position with competitive pay, estimated at $45,000 - $55,000 per year.

About the Role

As the first point of contact, you will ensure exceptional customer service for all incoming calls. Your role involves supporting various departments with tasks such as advertising vacant units, preparing lease agreements, and processing rental applications.

Main Responsibilities
  • Answer all incoming calls, handling caller's inquiries or re-directing calls as appropriate.
  • Evaluate and respond to customer concerns/complaints by involving the appropriate team member.
  • Maintain accurate records of communication with customers.
  • Coordinate routine property upkeep, including scheduling maintenance work for managed properties.
  • Set up and process paperwork for new properties as needed.
Requirements

We are seeking an individual with:

  • Excellent verbal and written communication skills in English and Spanish.
  • A proactive approach with urgency, friendliness, and respect.
  • Problem-solving skills and innovative thinking.
  • Flexibility and exceptional multi-tasking abilities.
  • Attention to detail and accuracy in recording information.

We offer a supportive and dynamic work environment, flexible work arrangements, and opportunities for growth and development. Apply now to join Virtuallyincredible Careers.



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