Strategic Account Technologist

hace 6 días

Monterrey, Nuevo León, México Microsoft A tiempo completo
Job Description

Job Title: Strategic Account Technologist

Job Summary:

We are seeking a highly skilled Strategic Account Technologist to join our team at Microsoft. As a key member of our organization, you will be responsible for providing technical guidance to clients and orchestrating the interaction between clients and Microsoft resources to drive new opportunities, demand generation, market share, digital transformation, and the mapping of industry/business scenarios to Microsoft solutions.

Responsibilities:

Customer and Industry Insights:

  • Synthesize and combine various business and industry insights from our team, global best practices, proof points from experience/case studies with countries and/or regions, and deep industry expertise related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning.
  • Ensure that all levels of the organization provide alternate perspectives to enable customers to consider alternatives and adapt strategies, plans, business models, and solutions to insights.
  • Orchestrate global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts.
  • Bring in business and industry insights to address the broader business challenges for the customer and deliver solutions.

Trusted Advisor:

  • Provide account thought leadership inclusive of information technology (IT), business strategy knowledge, and technology landscape, and share best practices internally while providing coaching to subsidiary resources.
  • Leverage account thought leadership in partnership with account executives to set strategy, own accountability for outcomes, and lead extended teams.
  • Provide technical guidance to internal teams to position technology while using customer landscape knowledge.
  • Create connections and feedback loops with Product and Engineering teams.

Technology Strategy Formulation:

  • Lead analysis of overall customer situation for some of the largest and most complex accounts, and advise on gaps that would benefit from Microsoft solutions, using an understanding of the business strategies and outcomes that technology can support.
  • Lead the adoption of technologies by plotting the strategic, long-term vision of the customer's/partner's business strategy and drives action to bring to fruition.
  • Act as a strategic link between Microsoft and the customer for identifying a pathway for strategic efforts and resources necessary for building a strategy.

Requirements:

We are looking for a highly skilled and experienced Strategic Account Technologist who can provide technical guidance to clients and drive new opportunities, demand generation, market share, digital transformation, and the mapping of industry/business scenarios to Microsoft solutions. The ideal candidate will have a deep understanding of the business strategies and outcomes that technology can support and be able to lead analysis of overall customer situation for some of the largest and most complex accounts.

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