Senior Service Management Engineer Lead

Citi is a leading financial services company seeking an experienced Senior IT Service Management Lead to join our team. This role is responsible for overseeing the delivery and maintenance of IT services, ensuring optimal performance and compliance with all service level agreements (SLAs).As a key member of our Technology Infrastructure team, you will lead...

Job Description SummaryWe are seeking an experienced Senior IT Service Delivery Lead to lead our Service Desk and Desktop Support operations. As a key member of our team, you will be responsible for developing objectives, conducting resource planning, and implementing process improvements to maximize productivity.The ideal candidate will have +6 years of...

Senior Service Manager Role at BackbaseAs a Senior Service Manager at Backbase, you will be responsible for overseeing a portfolio of current in-production customers. Your primary focus will be on developing and owning the Service Excellence practice to improve customer satisfaction, quality, and stability.You will promote active engagement with high-level...

Job Title: Regional Service Management LeadJob Summary: We are seeking an experienced professional to join our team in the role of Regional Service Management Lead. This position is responsible for defining and executing strategies to improve all aspects of Service Management within their time zone.Key Responsibilities:Support the central Core Banking...

**About the Role**Cisco Systems is seeking a highly skilled Service Management Engineer to join our team. As a key member of our Service Management team, you will play a critical role in ensuring the seamless onboarding and management of our SaaS portfolio.**Key Responsibilities**Drive best practices and implement quality assurance processes to ensure the...

**Job Overview**We are seeking a Senior Service Manager to lead our Customer Excellence practice. As a key member of our team, you will be responsible for developing and owning the service excellence strategy, with a focus on improving customer satisfaction, quality, and stability.You will promote active, strategic customer engagement at the highest...

We are seeking a Senior Software Engineer - Tech Lead to lead our software development team.Key Responsibilities: • Develop and implement new software features • Lead a team of software engineers • Collaborate with cross-functional teamsRequirements: • 5+ years of software development experience • Strong knowledge of software...

Incident Management Process LeadershipWe are seeking a seasoned Senior Incident Management Lead to manage the entire incident management process from start to finish. This role requires strong leadership and communication skills, as well as the ability to produce high-quality reports for senior leaders.Key Responsibilities:Process Leadership: Drive the...

**Job Summary**:Novartis is seeking a highly skilled IT Service Management Director to lead the company's IT service operations and quality management. The ideal candidate will have a strong background in ITIL processes and service operations, with experience in managing a team and driving continuous service improvement.**Key Responsibilities**: Govern the...

About the RoleWe are seeking a highly skilled and experienced Senior Civil Engineer - Project Lead to join our team in Mexico City. As a key member of our engineering team, you will be responsible for managing and coordinating complex engineering projects from start to finish.Key Responsibilities:Manage and coordinate engineering projects to ensure timely...

Job SummaryWe are seeking an experienced IT Service Management Lead to join our team at Novartis in Mexico. In this role, you will be responsible for managing the delivery of high-quality services to our customers, ensuring that all contracted SLAs with suppliers are met, and driving improvements in our IT service operations.About the RoleKey...

Job Title: Senior Software Engineer for Cloud Infrastructure Management Company Overview: We are seeking a highly skilled Senior Software Engineer to join our team in cloud infrastructure management. The ideal candidate will have expertise in designing, implementing, and managing cloud-based infrastructure solutions. Key Responsibilities: * Design and...

The Senior Financial Management Lead is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to ensure the completeness, accuracy and integrity of the bank's books and records in coordination with the Finance team. The overall objective of this role is to drive efforts to control...

**About Us:** At Think Hst, we are seeking a skilled Senior Site Reliability Engineer to join our team. This role is ideal for someone with strong technical expertise and leadership abilities.About the Role:We are looking for an experienced engineer who can set direction and inspire team members to deliver high-quality application support.The ideal candidate...

About the Role:We are seeking a highly skilled Senior Software Engineering Lead to join our team at Capital One. As a Lead Full Stack Software Engineer, you will be responsible for leading a portfolio of diverse technology projects and a team of developers to create solutions that meet regulatory needs for the company.Key Responsibilities:* Lead a team of...

We are looking for a Senior Software Engineer (Technical Lead) who will be responsible for leading our development team and overseeing the design, development, and deployment of our software applications. The ideal candidate will have a strong technical background and excellent leadership skills.Key Responsibilities:Lead a team of software engineers in...

The Senior Service Supervisor is a key position responsible for leading a team of customer service professionals in delivering exceptional service to Citi's clients. The role requires strong leadership and communication skills to ensure the team consistently meets performance metrics and provides effective customer service.**Key Responsibilities:**• Lead...

Senior Project Manager OpportunityWe are seeking a highly skilled Senior Project Manager to join our team in Ciudad de México, Mexico.About the RoleAs a Senior Project Manager at Novo Nordisk, you will lead cross-functional project teams and be responsible for developing and executing IT strategic plans aligned with business objectives. Your expertise will...

**Job Summary**:Novartis is seeking an IT Service Management Director to lead the holistic management of IT services, including ITIL processes, service operations, and operational quality management. The ideal candidate will have strong leadership skills and experience in managing IT services, with a focus on continual service improvement and supplier...

Job Title: Senior Software Engineer.We are seeking a skilled Senior Software Engineer to lead our software development team in delivering high-level solutions.