Service Management Engineer

hace 1 mes


Xico, México Cisco Systems A tiempo completo

**About the Role**

Cisco Systems is seeking a highly skilled Service Management Engineer to join our team. As a key member of our Service Management team, you will play a critical role in ensuring the seamless onboarding and management of our SaaS portfolio.

**Key Responsibilities**

  • Drive best practices and implement quality assurance processes to ensure the highest level of service delivery.
  • Collaborate with cross-functional teams to ensure compliance and alignment with the latest technological trends.
  • Develop and maintain efficient processes for managing services, licenses, and accounts.

**Requirements**

  • 4+ years of experience in a professional services or customer experience environment.
  • Experience with Cloud SaaS Management and Change Management solutions.
  • Strategic thinker with excellent communication and interpersonal skills.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.



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