Hospitality Operations Manager
hace 1 mes
Naya Homes is revolutionizing the Latin American vacation and short-term rental market by building the first large-scale, tech-first property manager. We're well-funded and moving quickly in a market offering enormous opportunities.
We're seeking a results-driven, strategic thinker to join our Central Operations Team as a Hospitality Operations Specialist. This role will play a pivotal part in driving the strategic direction of our company, focusing on streamlining internal processes to ensure seamless property maintenance and housekeeping operations.
Key Responsibilities:
- Develop and streamline internal processes to optimize property maintenance and housekeeping operations
- Implement best practices to enhance operational effectiveness throughout our market portfolio
- Implement preventive maintenance schedules to extend property asset lifespan and reduce long-term costs
- Implement quality control measures to maintain high standards in property condition and cleanliness
- Regularly assess and audit property performance
- Create frameworks to ensure properties are cleaned to high standards before guest arrivals and after departures
- Establish partnerships with reliable contractors and service providers
Why You Might Be Excited About Us:
- We're building a new asset class in Latin America, leveraging our data to provide additional services to homeowners and developers
- We're creating a world-class hospitality brand that will provide magical stays and unique destinations
- You'll have the opportunity to grow in the organization and contribute to the direction of the company
Requirements:
- Proven experience in streamlining processes and managing hospitality operations
- Strong knowledge of quality control standards
- Proficiency in project management and vendor partnerships
- Creative problem-solving and decision-making skills
- Excellent communication and collaboration abilities
We're a small, dynamic team building from the ground up. If you're looking for a challenge and the opportunity to shape the future of Naya Homes, we'd love to hear from you.
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