Virtual Support Specialist

hace 4 semanas

Ciudad de México, Ciudad de México Wing Assistant A tiempo completo

We are seeking a highly organized and skilled Virtual Support Specialist to join our team at Wing Assistant.

Key Responsibilities:

  1. Store and organize documents and files.
  2. Prepare lead lists or meeting minutes, transcribe audio recordings, prepare payroll information, and organize research notes.
  3. Research products, purchase goods, and secure samples.
  4. Store, update, and collect information for marketing and sales campaigns through a CRM system.
  5. Create and send statements or invoices, track payments, and record company expenses.
  6. Gather data on trends, industry best practices, and other publicly available information and prepare reports on the findings.
  7. Monitor projects, conduct internal communication, and organize company data.
  8. Coordinate team calendars, prevent scheduling conflicts, and ensure clients are on time and prepared for meetings.
  9. Prepare itineraries, book hotels, rental cars, etc.
  10. Convey information to incoming calls and make calls for appointments or conduct informational inquiries.
  11. Reply to emails, follow up on correspondence, organize inbox as per client preferences, and notify clients about important emails.

Requirements:

  • At least 6 months to 1 year of experience as a Virtual Assistant.
  • At least 18 years of age and completed Senior High School.
  • Excellent phone, email, and instant messaging communication skills.
  • Solid organizational and time management skills.
  • Able to work on a graveyard shift.
  • Tech savvy and familiar with current technologies, like desktop sharing and cloud services.
  • Experience with word-processing software and spreadsheets (e.g., MS Office).
  • Knowledge of online calendars and scheduling (e.g., Google Calendar).
  • Proactive attitude and willingness to be trained.

Technical Requirements:

  • USB Headset with Noise Cancellation feature.
  • Working Webcam.
  • Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM.
  • Main Internet Service Speed: at least 25 Mbps wired connection.
  • Backup Internet Service Speed: at least 10 Mbps.

Benefits:

  • Performance Incentives.
  • Job Security and Stability.
  • Paid Training.
  • Inclusive Culture.
  • Upskilling Opportunities.
  • 100% Work-From-Home.
  • Exceptionally Supportive Team.
  • Opportunities for Career Growth.
  • Fun Work Environment.
  • Holiday and Overtime Pay.
  • Bonuses, Tips, and Referral Program.
;

Schedule: 20-40 hours per week

Location: This is a remote job

Salary: This is based on your experience and skills.

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