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Regional Sales Manager, Mexico
hace 2 meses
About the Role:
Grade Level (for internal use): 10
The Team:
The North America Client Coverage team is responsible for the sales/licensing of intellectual property of S&P Global. Additional responsibilities include establishing and building strong relationships with clients, prospecting for new index customers and managing/expanding the commercial footprint of S&P Global within their prescribed territory. S&P Global maintains relationships with investment banks, asset managers, ETF issuers, market data consumers and redistributors, insurance companies, proprietary trading firms, exchanges and other key market participants who rely upon our world-renowned indices, research, and commentary.
Our North America Inside Sales team have the unique responsibility to spearhead and communicate any updates to sales policy/workflows and manage the Sales Pipelines for the entire North America Client Coverage team and help in facilitating sales deals by working on sales leads, client enquiries, Salesforce processing and strategic projects. The team works in full partnership with regional sales representatives, sales specialists, key account managers and channel managers to help shape our client experience.
Responsibilities and Impact:
In this Regional Sales Manager role, you will lead our Mexican Inside Sales team (4-5 Sales Associates) and report into the North America & Europe Team Lead. As a Regional Sales Manager you will be dedicated to improving customer interaction quality, process efficiencies and technology adoption, whilst aligning with our commercial strategy to foster sales growth and operational efficiency. You will work with the regional Sales Associates to ensure adoption of enhancements in sales processes and tool optimization across the team and build accountability to global standards.
Key Responsibilities:
- Lead the Mexican Inside Sales team to achieve sales targets and improve customer satisfaction
- Develop and implement sales strategies to expand the commercial footprint of S&P Global in Mexico
- Collaborate with regional sales representatives, sales specialists, key account managers and channel managers to shape the client experience
- Manage the Sales Pipelines for the entire North America Client Coverage team and facilitate sales deals by working on sales leads, client enquiries, Salesforce processing and strategic projects
- Ensure adoption of enhancements in sales processes and tool optimization across the team and build accountability to global standards
- Partner with specific Client Coverage Team Members within the region to provide sales support for all stages of the sales cycle
- Process sales requests, cancellations, or amendments to existing agreements
- Collaborate with Legal, Commercial Data Services, Finance and Client Services teams
- Deliver commercially focused projects/processes and data analysis for key workflows and report up on metrics on your team's performance