Customer Support Specialist
hace 14 horas
**Job Summary**
Safran seeks a skilled Customer Support Specialist to join our team. This role is responsible for administering and providing assistance to engine owners on shop visit follow-up processes.
**Key Responsibilities:**
- Participate in daily gate review meetings
- Analyze technical shop findings reports from subcontracted repair vendors
- Elaborate engine condition reports and weekly status reports
- Repair and replace parts as required by customers
- Support other functions related to shop visit follow-up
**Evaluation and Reporting:**
The Customer Support Specialist will be evaluated and reports directly to the account engine owner leader of each program, functionally reporting to the Customer Support Manager.
**Career Development:**
GPEC and OJT will be designed specifically for this new position, with a development career path including:
- CSE (Jr.)
- CSE Advanced (Sr.)
- Option to eventually be appointed as EO
**Essential Skills and Qualifications:**
Ingeniero Aeronautico / Industrial / LAE o afín.
**Estimated Salary:** $80,000 - $110,000 per year
**Benefits:*
- Comprehensive health insurance
- Retirement plan
- Professional development opportunities
*Please note that salary and benefits may vary based on location and qualifications.
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