Empleos actuales relacionados con Customer Success Associate - Ciudad de México, Ciudad de México - Thomson Reuters
-
Customer Success Associate
hace 2 semanas
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoAbout the RoleIn this exciting opportunity, you will play a key role in driving customer success and growth for Thomson Reuters. As an Associate Customer Success Executive, you will be responsible for closing renewals and upselling opportunities for assigned geographies and leads. You will identify the best virtual channels for engagement with customers,...
-
Customer Success Associate
hace 2 meses
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoCustomer Success Associate Are you enthusiastic about leveraging your expertise in a leading organization renowned for its innovative content and technology? Do you possess a background in managing renewal and upsell strategies for established accounts? Are you driven by the potential for unlimited commissions? If so, this opportunity may be ideal for...
-
Customer Success Associate
hace 1 mes
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoAbout the RoleIn this exciting opportunity, you will play a key role in driving customer success and growth for our clients. As an Associate Customer Success Executive, you will be responsible for closing renewals and upselling opportunities, identifying the best virtual channels for engagement, and validating customer needs to shape product plans and drive...
-
Customer Success Associate
hace 1 mes
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoAbout the RoleIn this exciting opportunity, you will play a key role in driving customer success and growth for our clients. As an Associate Customer Success Executive, you will be responsible for closing renewals and upselling opportunities, identifying the best virtual channels for engagement, and validating customer needs to shape product plans and drive...
-
Fioneer Customer Success Associate
hace 4 semanas
Ciudad de México, Ciudad de México SAP Fioneer A tiempo completoAre you a recent graduate with a passion for technology and a desire to kick-start your career in a global company?Fioneer has an exciting opportunity for a Customer Success Associate to join our customer support team. As a key member of our team, you will provide essential assistance to our clients, working closely with them to resolve issues and ensure...
-
Customer Success Associate
hace 2 semanas
Ciudad de México, Ciudad de México EcoVadis A tiempo completoJob DescriptionEcoVadis is a leading provider of sustainability assessment and rating solutions. We are seeking a highly motivated and organized Customer Success Associate to join our team in Mexico City.Job SummaryThe Customer Success Associate will be responsible for onboarding and managing a portfolio of Corporate and Select customers, ensuring they...
-
Customer Success Associate
hace 2 meses
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoAbout the PositionAs a Customer Success Associate, your responsibilities will include:Ensuring the retention and renewal of all designated accounts while managing proactive account strategies, including the timely fulfillment of contractual commitments.Assessing customer requirements and delivering tailored solutions that enhance satisfaction and...
-
Customer Success Associate
hace 2 meses
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoAbout the PositionAs a Customer Success Associate, your responsibilities will include:Ensuring the retention and renewal of all designated accounts while managing them proactively, including the timely fulfillment of contractual commitments.Identifying customer requirements and delivering tailored solutions that enhance satisfaction and loyalty.Offering...
-
Fioneer Customer Success Associate
hace 1 mes
Ciudad de México, Ciudad de México SAP Fioneer A tiempo completoAre you a recent graduate with a passion for technology and a desire to kick-start your career in a global company?Fioneer has an exciting opportunity for a Customer Success Associate to join our customer support team. As a key member of our team, you will provide essential assistance to our clients, working closely with them to resolve issues and ensure...
-
Customer Success Associate
hace 2 semanas
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoAbout the RoleIn this exciting opportunity, you will drive customer success and retention by delivering exceptional account management and proactive customer engagement.Develop and implement strategies to increase customer satisfaction and loyalty.Collaborate with cross-functional teams to ensure alignment and effective communication.Lead projects and...
-
Customer Success Associate
hace 2 meses
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoAbout the RoleIn this exciting opportunity, you will drive customer success and retention by delivering exceptional account management and proactive solutions to meet customer needs.Develop and execute strategies to retain and grow assigned accounts, ensuring timely delivery of contractual obligations and exceeding customer expectations.Collaborate closely...
-
AI Customer Success Partner
hace 4 días
Ciudad de México, Ciudad de México Wobot A tiempo completoCustomer Success Associate RoleAbout the JobWe are seeking an experienced Customer Success Associate to join our team at Wobot. As a Customer Success Associate, you will be responsible for building and maintaining strong relationships with our clients, ensuring they achieve their desired outcomes from our product.ResponsibilitiesEstablish a trusted advisor...
-
Customer Success Associate
hace 4 semanas
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoAbout the RoleWe are seeking a highly motivated and experienced Customer Success Associate to join our team in Mexico. As a key member of our sales team, you will be responsible for driving renewal and upsell opportunities for existing accounts.Key ResponsibilitiesCloses renewals and upsell opportunities for assigned geography and/or for leads assigned as...
-
Customer Success Associate
hace 2 semanas
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoAbout the Role:As a highly motivated and results-driven Associate Customer Success Executive, you will play a critical role in driving renewal and upsell opportunities for assigned geographies and/or leads assigned as part of a pooled resource group.Key responsibilities include:Closing renewals and upsell opportunities through effective engagement with...
-
Customer Success Professional
hace 4 días
Ciudad de México, Ciudad de México OPINATOR A tiempo completoAbout UsOPINATOR is a high-tech company that develops and markets a cloud-based platform specialized in Customer Experience and Digital Marketing.We're a global company with a dynamic culture based on training, transparency, responsibility, attention to detail, and customer focus.About the RoleWe're looking for a Customer Operations Associate to join our...
-
Rated Customer Success Associate
hace 4 semanas
Ciudad de México, Ciudad de México EcoVadis A tiempo completoAbout the RoleWe are seeking a highly skilled Rated Customer Success Associate to join our team at EcoVadis. As a key member of our Services of Engagement department, you will be responsible for the onboarding and account management of our Corporate and Select customers, ensuring they maximize the value they receive from our solutions.Key...
-
Customer Success Associate
hace 2 semanas
Ciudad de México, Ciudad de México EcoVadis A tiempo completoJob DescriptionEcoVadis is seeking a Customer Success Associate to join our team. As a key member of our Services of Engagement department, you will engage and support companies to leverage our solutions, fostering continuous improvement of their business practices and contributing to a positive change at a global scale.The successful candidate will be...
-
Customer Success Associate
hace 1 mes
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoAbout the RoleWe are seeking a highly motivated and experienced Customer Success Associate to join our team in Mexico. As a key member of our sales team, you will be responsible for driving renewal and upsell opportunities for existing accounts.Key ResponsibilitiesCloses renewals and upsell opportunities for assigned geography and/or for leads assigned as...
-
Customer Success Manager
hace 2 semanas
Ciudad de México, Ciudad de México Salesforce, Inc. A tiempo completoJob Title: Customer Success ManagerThe Customer Success team at Salesforce, Inc. is seeking a driven and customer-focused Customer Success Manager to serve as a primary contact point for our largest and highest-profile customers. As a trusted advisor, you will partner with a small number of assigned accounts, maintaining a continual focus on the customer's...
-
Customer Success Associate
hace 1 mes
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoAbout the RoleIn this exciting opportunity, you will drive retention and renewal of all assigned accounts, ensuring proactive account management and timely delivery of contractual obligations.Develop and implement strategies to increase customer satisfaction and loyalty.Provide expertise and support to resolve issues and improve customer experience.Identify...
Customer Success Associate
hace 2 meses
Customer Success Associate
Are you enthusiastic about leveraging your expertise within a leading organization renowned for its content and technological advancements? Do you possess a background in fostering renewal and upsell strategies for established accounts? Are you driven by the potential for unlimited commissions? If so, this role may be an excellent fit for you.
In this position, you will be an integral part of the Global Accounts Team, tasked with assisting key clients in Latin America to maximize their subscription benefits. Your role will involve understanding client requirements and delivering tailored solutions that align with their business objectives.
Key Responsibilities:
As a Customer Success Associate, your responsibilities will include:
Facilitating the retention and renewal processes for all assigned accounts, ensuring proactive management and timely fulfillment of contractual commitments. Gaining insights into customer needs and offering solutions that enhance satisfaction and loyalty. Providing expert support to address challenges and elevate the customer experience. Identifying opportunities for cross-selling and upselling to drive revenue growth and client expansion. Collaborating closely with departments such as Sales, Marketing, and Product Development to ensure cohesive communication and alignment. Leading initiatives aimed at enhancing customer engagement, retention, and satisfaction. Gathering feedback and insights to guide product development and improvement initiatives. Monitoring and reporting on key performance indicators related to customer success, including churn rates, net promoter scores (NPS), and overall customer satisfaction.Ideal Candidate Profile:
You are well-suited for this role if you possess:
A bachelor's degree in business administration, marketing, or a related discipline. A minimum of 2 years of experience in customer success management, sales, or account management. Strong analytical and problem-solving capabilities. Experience engaging with C-level executives. Proficiency in account management and contract negotiations. Excellent communication skills, both written and verbal. The ability to cultivate strong relationships and build trust with clients. A proven history of meeting and exceeding performance targets. Fluency in English and Spanish.Additional Information:
This role offers a comprehensive benefits package, including a flexible hybrid work model, extensive wellbeing programs, and opportunities for professional development. You will be part of a diverse and inclusive culture that values your contributions and supports your growth.
At Thomson Reuters, we are committed to delivering justice, truth, and transparency through our innovative solutions. Join us in shaping the future of the industries that drive society forward.
Accessibility Statement:
We value diversity and strive to create an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and are committed to providing reasonable accommodations for qualified individuals with disabilities.
