Customer Success Associate

hace 1 mes


Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

About the Role

In this exciting opportunity, you will drive customer success and retention by delivering exceptional account management and proactive customer engagement.

  • Develop and implement strategies to increase customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to ensure alignment and effective communication.
  • Lead projects and initiatives aimed at improving customer engagement and retention.
  • Monitor and report on key performance indicators (KPIs) related to customer success.

About You

You're a fit for the role if you have:

  • A bachelor's degree in business administration, marketing, or a related field.
  • 2+ years of experience in customer success management, sales, or account management.
  • Strong problem-solving and analytical skills.
  • Excellent interpersonal and communication skills.

What's in it for you?

You will join a dynamic team that values diversity, inclusion, and flexibility. Enjoy a comprehensive benefits package, including flexible work arrangements, mental health support, and opportunities for professional growth and development.



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