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Courier Service Representative

hace 2 meses

Victoria de Durango, Durango, México Fedex Express Lac A tiempo completo

Job Summary:

FedEx Express Lac is seeking a skilled and reliable Courier Service Representative to join our team. As a Courier Service Representative, you will be responsible for providing efficient and safe delivery and pick-up of packages and documents, while representing the company in a professional manner.

Key Responsibilities:

  • Operate non-articulated vehicles safely and efficiently, complying with all governmental and corporate procedures.
  • Accomplish accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and miss-sorts.
  • Seek additional business from current customers, attempts to gain new business (passes leads to sales department), and informs sales department of significant changes in customer use/competitor's actions.
  • Answer customer questions on FedEx feature of service and keeps customers informed about the company and its services.
  • Ensure that packages conform to FedEx features of service; that proper labeling is provided; and that all paperwork is complete, neat, and accurate.
  • Determine legality of packages including special requirements for dangerous goods and international shipments and separates packages by service type and destination in accordance with established procedures.
  • Scan packages according to prescribed procedures and demonstrates proficiency in features of service and equipment.
  • Ensure customers have adequate supply of FedEx materials for shipping.
  • Meet aircraft and transports packages as required for sorting operations.
  • Load and unload aircraft, containers, and company vehicles and operates mechanized ramp equipment to load and unload packages.
  • Clean, wash, and performs minor maintenance to company vehicles as necessary and maintains neat and clean personal appearance to uphold company's public image.

Requirements:

  • High School diploma
  • Basic English skills preferred
  • One (1) year professional driving experience
  • Must possess appropriate license for vehicle assigned in accordance with specific country regulations
  • Good driving record
  • Must be 21 years old or older

Preferred Skills:

  • Ability to lift 70 lbs. (32kgs) and to maneuver packages weighing up to 150 lbs. (68kgs) with appropriate equipment
  • Good verbal and writing communication skills, human relations, and team player
  • Must be able to successfully complete Reading, Map Reading, Sorting, and math sections of the Basic Skills Test
  • Customer orientated with good organizational skills
  • Problem Solving Skills
  • Accuracy & Attention to Detail
  • Planning & Organizing Skills
  • Team Working Skills
  • Must be able to work variable shifts

About FedEx Express Lac:

FedEx Express Lac is a leading provider of transportation and logistics services. We are committed to providing our customers with reliable and efficient delivery solutions. Our team is dedicated to upholding the highest standards of customer service and professionalism.