Customer Service Representative

hace 4 semanas


Ecatepec de Morelos, México Ul Solutions A tiempo completo

Customer Service Representative

At Ul Solutions, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for responding to customer inquiries and resolving issues in a timely and professional manner. You will also be responsible for documenting customer feedback and collaborating with regional teams to service key client needs.

Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Document customer feedback and root cause analysis
- Collaborate with regional teams to service key client needs
- Develop and maintain relationships with customers and internal stakeholders

Requirements:
- 5 years of experience in a customer-focused position
- Bachelor's degree in Business Administration or similar
- Fluency in English, Spanish, and French

About Ul Solutions:
Ul Solutions is a global leader in applied safety science, transforming safety, security, and sustainability challenges into opportunities for customers in over 100 countries. We deliver testing, inspection, and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth.



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