Customer Service Representative
hace 1 mes
We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at World Courier de Mexico S.A. de C.V. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and ensuring that our customers receive the highest level of satisfaction.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner
- Process orders and shipments, ensuring accurate and timely delivery
- Communicate with internal and external customers to resolve issues and provide updates
- Maintain accurate records and reports to ensure compliance with company policies and procedures
- Collaborate with other teams to ensure seamless customer service and support
- Post-secondary education or equivalent in a related field
- Minimum of 2 years experience in a customer service or logistics role
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in Microsoft Office and order entry systems
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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