IT Support Specialist
hace 2 días
**Job Title**: IT Support Specialist
**Location**: Listentrust
**Salary**: $16,500 MXN per month
We are seeking a dedicated IT Support Specialist to maintain and ensure the continuity of our company's technological resources and operations. If you are passionate about IT and looking for a dynamic, hands-on role, we'd love to hear from you.
**Key Responsibilities**:
• Manage and maintain company technological equipment (computers, servers, etc.)
• Install, upgrade, and manage software and hardware
• Provide training to staff on how to use technology
• Ensure backups and handle data recovery as needed
• Respond to and resolve technical issues through our ticketing system
**Ideal Candidate Profile**:
• Experience in hardware maintenance and repair
• Basic knowledge of structured cabling and network structures (LAN/WAN, Wi-Fi, TCP/IP, DHCP, DNS)
• Service-oriented with a self-learning attitude
• Familiarity with domain-controlled environments
• Flexible availability to meet SLA requirements
**Requirements**:
• 1-2 years of experience in technical support
• Technical degree in technology or a related field
• Spanish (required), English (desired)
**Expected Outcomes**:
• 100% ticket response rate
• All internal and administrative requests are handled efficiently
**Job Type**: Full-time
**Salary**: $16,500 MXN per month
**Job Type**: Full-time, Permanent
**Pay**: $16,500.00 per month
**Work Location**: In person
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